Operational Team Lead

1 day ago


Cary, North Carolina, United States CSC 23332 LLC Full time
Job Title: Shift Leader

Estimated Salary: $9.00 - $12.00 per hour

We are seeking a motivated and experienced shift leader to join our team at Cold Stone Creamery. As a shift leader, you will be responsible for managing the daily operational responsibilities in the store, including supervising crew members, assisting with training and evaluating employees, tracking weekly inventory, and maintaining a clean store environment.

Key Responsibilities:

  • Serve customers with ice cream creations and provide excellent customer service.
  • Supervise and lead a team of crew members to ensure seamless store operations.
  • Assist with employee training and evaluation to promote growth and development.
  • Track and manage weekly inventory to minimize waste and optimize stock levels.
  • Maintain a clean and organized store environment to ensure a positive customer experience.

Requirements:

  • 18+ years of age.
  • Previous experience in retail, customer service, or other related fields (Min - 1-2 years)
  • Ability to thrive in a fast-paced environment.
  • Excellent written and communication skills.
  • Strong leadership qualities.
  • Servsafe certification preferred.

Benefits:

  • Employee discount.
  • Flexible schedule.

Working Hours:

  • 8 hour shifts.
  • Holidays.
  • Monday to Friday.
  • Weekend availability.

Additional Compensation:

  • Tips.

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