Maintenance Technician
1 day ago
We are seeking a skilled Maintenance Technician to join our team at Invitation Homes. As a key member of our property maintenance team, you will be responsible for performing high-quality maintenance work in our single-family rental homes while providing exceptional customer service to our residents.
Key Responsibilities- Complete maintenance service requests across multiple trades, ensuring timely and efficient resolution of issues.
- Provide outstanding customer service, responding to resident inquiries and concerns in a professional and courteous manner.
- Conduct regular ProCare visits in residents' homes to perform proactive maintenance and repairs, identifying potential issues before they become major problems.
- Educate residents on maintenance topics, promoting a culture of self-sufficiency and empowerment.
- Complete general property condition assessments at all property visits, alerting the property management team to any items requiring immediate attention.
- Review and utilize Technician-specific reports to identify opportunities for improvement, driving continuous quality enhancement.
- Perform repairs in vacant properties, ensuring they are ready for market or during the turn process.
- Properly use and care for company-supplied tools, materials, and vehicles, maintaining a safe and efficient work environment.
- High School diploma or equivalent.
- Proven experience in residential repairs and maintenance, other building maintenance, or related experience.
- Understanding of residential construction and mechanical systems, with the ability to perform general repairs in areas such as plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor), and appliances.
- Excellent customer service and interpersonal skills, with strong verbal and written communication skills.
- Comfortability using mobile devices (i.e., iPad and/or iPhone) and various mobile applications.
- Current driver's license, automobile insurance, and any other licenses and/or certification as required by state law.
- Preferred certifications include OSHA 10, EPA Certification, Type I and II, HVAC Certification, and CPO certification (pool).
- Ability to work on a regular and consistent basis, including weekends and holidays as needed.
- Ability to provide basic hand and power tools.
- Ability to perform work that requires frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing.
- Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned.
We stand for flexibility, opportunity, and a home that people can make their own. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes offers a competitive pay and annual bonus program, generous paid time off plans, 401(k) with company matching contributions, and a work environment that values diversity, equity, and inclusion.
We are an equal opportunity employer committed to fostering a diverse, inclusive, and innovative environment with the best associates. If you have a disability or special need that requires accommodation, please contact us at humanresources@invitationhomes.com.
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