Administrative Support Specialist

1 month ago


Utica, Michigan, United States Simbol Auto Glass Full time
Job Overview

Simbol Auto Glass is seeking a skilled Administrative Assistant to support our day-to-day operations. The ideal candidate will have excellent organizational and communication skills, along with a proactive approach to handling administrative tasks.

Key Responsibilities
  • Customer Service: Serve as the primary point of contact for customers, providing exceptional service via phone, email, and in-person interactions.
  • Appointment Scheduling: Manage and schedule appointments for auto glass repair and replacement services.
  • Data Entry and Record Keeping: Maintain accurate records of customer information, service appointments, and billing details.
  • Billing and Invoicing: Assist with billing and invoicing processes, including generating invoices and processing payments.
  • Inventory Management: Assist with inventory management by monitoring stock levels and placing orders for supplies.
  • Office Management: Perform general office management tasks, including answering phones and maintaining office supplies.
Requirements
  • High school diploma or equivalent required; associate's degree or higher preferred.
  • Previous experience in administrative support or customer service roles preferred.
  • Strong communication skills, both verbal and written.
  • Excellent organizational and multitasking abilities.
  • Proficiency in computer skills, including MS Office applications.


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