Medical Assistant

4 weeks ago


Los Angeles, California, United States University of Maryland Medical System Full time
Job Summary

This role assists in the examination and treatment of patients under the direction of a physician or advanced practice provider. Duties include preparing examination rooms, assisting with procedures, interviewing patients, obtaining vital signs, and recording all information in the patient's electronic medical record.

Key Responsibilities
  • Escort patients to rooms, take history and vitals, and document appropriately in the EMR.
  • Assist providers with examinations and/or procedures as requested, giving immunizations and performing office diagnostics/treatments, documenting and billing appropriately in the EMR.
  • Clean exam rooms and equipment, performing sterilization procedures as necessary.
  • Keep exam rooms properly stocked with medical supplies, forms, and other materials as needed.
  • Triage phone calls from patients and communicate this information via the EMR to the providers, placing return phone calls as directed.
  • Complete pharmacy/patient refill requests as directed by the providers, completing prior authorizations for medications when required.
  • Perform office lab procedures, urine dips, and finger sticks, accurately documenting results in the EMR and billing for the procedure.
  • Monitor vaccine supply and medical supplies for the office, placing orders as needed.
  • Maintain sample drug closet by organizing and properly disposing of all expired medications.
  • Assist with front office duties as needed, including answering phones, filing, scheduling appointments.
  • Assist with monitoring the fax server as needed.
  • Comply with established departmental/organizational policies for attendance, punctuality, procedures, and safety.
  • Monitor the patient portal, directing questions/orders to providers to address.
Requirements

A high school diploma or equivalent is required. Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) is required. Must have either one (1) year of previous related experience or have graduated from an accredited program within the last 12 months. BLS is also required.

Ability to exhibit excellent customer service skills, maintaining appropriate and professional conduct. Ability to complete work in an established timeframe and demonstrate the willingness to perform other duties to assist the team effort for the benefit of patients, providers, and fellow team members. Heavy lifting and the ability to transport stretcher and wheelchair patients may be required. Exhibit working knowledge of sterile techniques and special procedures involved in administering routine and special treatments to patients that are applicable to work performed. Working knowledge of infection prevention procedures and safety precautions applicable for work in a clinical office setting. Ability to establish and maintain effective working relationships with patients, providers, and fellow team members.



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