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Customer Service Representative

2 months ago

Riverside, California, United States DAP Health Full time

**Job Summary:**

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at DAP Health. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and visitors.

**Key Responsibilities:**

  • Provide a warm and welcoming greeting to all patients and visitors
  • Assist patients with check-in and check-out processes
  • Answer phone calls and respond to patient inquiries
  • Resolve patient concerns and issues in a timely and professional manner
  • Maintain accurate and up-to-date patient records
  • Perform other administrative tasks as needed

**Requirements:**

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of medical terminology

**What We Offer:**

  • A competitive hourly rate
  • A comprehensive benefits package
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment