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Operations Supervisor

2 months ago

Warrenton, Virginia, United States The Junkluggers of Gainesville VA Full time
Job Overview

Key Benefits:

  • Team-building events
  • Attractive compensation package
  • Comprehensive health coverage
  • Profit-sharing opportunities

Hello

We are on the lookout for an Operations Supervisor to oversee our dynamic operations. Our company, known for its commitment to eco-friendly practices, has made significant strides in assisting clients with their unwanted items.

We offer a competitive base salary, with the potential for more based on your experience and fit for our team.

We seek a versatile individual who can act as a coach, motivator, and collaborator. Experience in the home services sector is advantageous. Your primary responsibility will be to ensure our operations run seamlessly—managing personnel, logistics, scheduling, and other critical tasks.

If you believe you have what it takes, we would love to hear from you.


Role Summary

The Operations Supervisor plays a vital role in leading our front-line team members. This position is crucial for driving operational efficiency, fostering community relationships, and supporting the growth of our business alongside the leadership team. If you thrive on problem-solving, prioritize customer satisfaction, and value safety, we invite you to join our mission.


Key Responsibilities:

  • Enhance operational efficiency, team performance, and outstanding customer service.
  • Manage the complexities of weekly scheduling to ensure smooth field operations.
  • Foster a culture of safety while training staff on best operational practices.
  • Build strong partnerships with community organizations for responsible item disposal.
  • Act as the primary decision-maker for operations, empowering teams to make informed choices.
  • Handle customer escalations to guarantee positive resolutions.
  • Oversee maintenance schedules for trucks and equipment.
  • Implement innovative marketing strategies to attract repeat business and new clientele.
  • Collaborate with leadership to promote continuous improvement initiatives.

Qualifications:

  • Minimum of 2 years in operations or a related field.
  • Proven experience in team leadership.
  • Strong interpersonal and communication skills, as this role involves direct customer interaction.
  • Commitment to safety practices.
  • Quick adaptability to technology.
  • Ability to think critically and solve problems effectively.
  • Must have a reliable mobile phone.
  • Physical capability to lift up to 75 lbs.
  • Military experience is highly regarded for the leadership and discipline it instills.