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Library Services Support Specialist

2 months ago

Florence, South Carolina, United States Florence County, SC Full time
Salary: $14.07 Hourly

Location: Florence, SC

Job Type: Full Time

Job Number: 00451

Fund-Department: Library

Division-Slot: Library Assistant - Circulation

Position Overview: The Library Assistant - Circulation plays a vital role in delivering information, guidance, and support to library users regarding library services, protocols, and regulations.

Key Responsibilities:
  • Deliver outstanding customer service to both external and internal patrons. Address and resolve inquiries or issues effectively.
  • Welcome patrons and foster a friendly library environment.
  • Manage the check-in and check-out of materials, update and maintain patron accounts, organize materials on shelves, and assist patrons in locating resources.
  • Guide patrons in catalog searches and material requests. Offer reading suggestions and book recommendations.
  • Handle the processing and labeling of new materials; assist in repairing damaged library items.
  • Contribute to the creation of book displays to encourage library engagement.
  • Engage in the library's continuous professional development training program.
Additional Responsibilities:
  • Support library programs or outreach initiatives as required.
  • Assist in rearranging furniture and equipment as necessary.
  • Be available for evening and weekend shifts as needed.
  • Perform other related duties as assigned.
Qualifications: Education and Experience
  • High School diploma; 1-2 years of experience in library services or customer support, or an equivalent combination of education and experience that provides the necessary knowledge and skills.
  • Proficient in computer usage, including Microsoft Office/Google Workspace, and familiarity with office equipment.
Physical Requirements:

The physical requirements outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • While executing the responsibilities of this position, the employee may occasionally need to stand, walk, sit, use hands to manipulate objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; communicate verbally; and perceive sounds.
  • Must be capable of reaching, bending, stooping, carrying, moving, and lifting objects weighing up to 10 lbs. regularly.
  • Specific vision capabilities required for this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • The employee may need to travel up to 5% of the time.
Full Benefits List