Pest Management Route Specialist

Have you ever experienced a day at work where you felt accomplished, having resolved a significant issue for a client and left them satisfied? That feeling of success is what we strive for every day.

To proceed with your application, please review the job description below and ensure you attach the necessary documents.

A day in the life of a Pest Control Route Specialist:

You will have the autonomy to manage your own schedule and tasks. Your day will involve establishing professional relationships while also fostering friendships with clients and colleagues. As a trusted consultant, you will tackle complex challenges, safeguard businesses, and enhance the health and safety of your community. There are endless opportunities for personal and professional growth as you embark on a fulfilling career with excellent benefits and paid time off.

What you will be responsible for:

• Gaining knowledge about various pests, including rodents and insects, preparing for licensing exams, and engaging in ongoing training to maintain certifications in pest management.
• Building strong professional relationships with clients to understand their specific business needs.
• Conducting inspections at client locations to identify pest activity and utilizing a mix of mechanical, biological, and chemical methods to manage pest issues.
• Overseeing your own route and schedule to guarantee timely and high-quality service for clients.
• Contributing to the health and safety of your community by identifying and addressing pest problems.

About Sprague Pest Solutions:

Pests are a significant threat to public health and our food supply. Foodborne illnesses caused by pests affect millions each year. Our dedicated and skilled team at Sprague is committed to designing and implementing pest management programs that utilize cutting-edge technology and products to protect people, property, and food while minimizing environmental impact.

Working at Sprague means delivering exceptional service with unwavering dedication. We prioritize our commitment to clients and ourselves, emphasizing consistency, accountability, respect, teamwork among colleagues, clients, and the community, and a responsible approach to pest prevention.

What you can expect while working here:

• Compensation: $20-25/hour to start (based on experience), plus performance bonuses and commissions.
• A company vehicle for work use, complete with a gas card.
• Company-issued phone, uniforms, and safety gear.
• On-the-job training and licensing opportunities.
• A sense of pride in your work and alignment with the Sprague mission.
• A supportive team culture rooted in family values.
• Unlimited opportunities for growth, including ongoing education and leadership training.

Benefits include:

• Health, Vision, and Dental Insurance available within 30 days of employment.
• 401K plan after one year, with a 100% match up to 3% and a 50% match up to 6%.
• Paid time off: Personal time available from day one, with holiday and vacation time after 90 days.
• Childcare assistance and a college savings plan.

Essential qualifications:

• High school diploma or equivalent.
• Valid Driver's License with a satisfactory driving record.
• Strong attention to detail and commitment to high-quality work.
• A desire for knowledge and professional growth.
• A competitive spirit in both individual and team settings.

Preferred qualifications:

• Two or more years of experience in warehousing, logistics, construction, or other physically demanding roles.
• One or more years of experience in customer service, retail, food service, or hospitality.
• Certifications in pest control, industrial safety, or related fields.

All employment offers are contingent upon a satisfactory motor vehicle record report, which is reviewed annually.

Sprague Pest Solutions is an Equal Opportunity employer that values diversity and fosters an inclusive culture. All qualified applicants will be considered for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. We maintain a drug-free and smoke-free workplace.

In accordance with federal law, all individuals hired will be required to verify their identity and eligibility to work in the United States and complete the necessary employment eligibility verification form upon hire.

Position Overview:

The primary role of the Commercial Pest Control Technician (Route Manager) is to oversee a designated route, delivering pest control and inspection services to commercial clients in line with established standards for quality and timeliness. The Route Manager will cultivate friendly professional relationships with clients to thoroughly understand their unique challenges, provide informed guidance, recommend solutions, and address a variety of pest management issues. This position reports to the Branch Manager and collaborates with Operations Managers, Sales Representatives, and a team of technicians to enhance business operations continually.

Key Responsibilities:

• Manage a dedicated route of commercial clients, providing exceptional service in a professional, safe, and friendly manner.
• Engage in training and certification programs, applying knowledge to identify, control, and eliminate pests.
• Collaborate with clients and technical experts to resolve complex pest issues.
• Offer proactive, informed advice to customers, effectively communicating options and recommendations for managing new or intricate pest challenges.
• Deliver outstanding service, striving to exceed client expectations in every interaction.
• Set up, monitor, and dismantle equipment for new installations and specialized treatments.
• Respond promptly and professionally to client inquiries and service requests.
• Adapt your schedule as needed to meet client expectations, managing your route to address urgent and unscheduled services promptly.
• Maintain a clean, safe, and organized company service vehicle in accordance with Sprague and DOT standards.
• Keep an accurate inventory of tools, equipment, and materials in the company vehicle.
• Identify opportunities to expand accounts and branch sales by seeking referrals, discussing additional services with clients, and logging leads for the sales team.
• Perform other duties as assigned.

Qualifications and Skills:

To succeed in this role, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge, Skills, and Abilities:

• Effective verbal and written communication skills with customers, peers, and management.
• Ability to prioritize and manage time effectively to achieve work goals while adhering to quality standards and deadlines.
• Flexibility to adapt and work efficiently in diverse environments and job site conditions.
• Capacity to work independently with minimal supervision, escalating issues to management when necessary.
• Strong attention to detail and ability to identify and rectify errors and inconsistencies.
• Skill in navigating conflicts, recommending solutions, and facilitating outcomes that align with client and company objectives.
• Proficiency in computer software and systems, including Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based platforms; ability to learn new software quickly.

W. B. Sprague Company Inc. reserves the right to modify job duties and responsibilities as needed. This position description does not constitute a written or implied employment contract.

Compensation Overview:

• $20-25/hour (based on experience), plus performance bonuses and commissions.

This job posting will remain open until filled.