Enterprise Partnerships and Consumer Advocacy Specialist

5 days ago

Richardson, Texas, United States The Goldman Sachs Group Full time
{"title": "Consumer Advocacy and Operational Risk Manager", "subtitle": "Join The Goldman Sachs Group", "content": "

At The Goldman Sachs Group, we are committed to delivering financial products and platforms that prioritize the customer and developer experience.

About Consumer Advocacy

The Consumer Advocacy & Operational Risk team is seeking an experienced individual at the Vice President level to join the team in the US and manage Consumer Advocacy & Operational Risk. With an increased focus on consumer protection and fair and responsible banking practices, this individual will partner closely with the first, second and third lines of defense to advocate for consumer interests and apply a UDAP/UDAAP-focused lens to key initiatives across the business.

Responsibilities:

  • Manage centralized Consumer Advocacy & Operational Risk team responsible for internal and external customer advocacy & operational risk efforts to drive business outcomes and profitability while protecting the firm against reputational and regulatory risk; a key functional pillar is the fair and responsible banking program
  • Oversee and manage diverse team of professionals
  • Manage cross-functional, regulatory deliverables with strong attention to detail
  • Serve as administrator for senior level governance forums to drive correct level of engagement, and outcomes.
  • Understand and maintain regulatory changes impacting the consumer business and create strategies to support and address
  • Serve as subject matter expert on consumer protection matters, including but not limited to UDAP/UDAAP-related regulations and industry topics
  • Manage first line of defense Fair and Responsible Banking program with a focus on UDAAP and consumer protection risk mitigation activities, including business controls
  • Drive engagement model with priority trade associations and lead engagement with key external advocacy groups

Qualifications:

  • 8+ years of relevant experience; 4+ years of people management experience
  • Background in operational risk and/or consumer banking required; prior regulatory experience preferred
  • Skilled in combining data analytics with product knowledge to generate actionable insights
  • Excellent stakeholder management skills; able to influence cross-functional teams
  • Problem solver and creative thinker, with the ability to work in a fast-paced environment
  • Excellent interpersonal and communication skills, both written and verbal
  • Comfort and ability to present complex material in front of diverse stakeholder groups
  • Results-oriented -- ability to handle multiple, time-sensitive projects while focusing on the quality of work delivered

Location

  • Possible work locations include New York, Dallas, Wilmington, DE or Draper, UT

The Goldman Sachs Group is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.

If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the alternative email address below to contact us about your interest in employment at The Goldman Sachs Group, or you can send your CV/resume to

"}

  • Enterprise Partnerships, Consumer Advocacy Specialist

    4 days ago

    Richardson, Texas, United States The Goldman Sachs Group Full time

    About the RoleSitting within the Enterprise Partnerships business at Goldman Sachs, the Consumer Advocacy & Operational Risk team is seeking an experienced individual at the Vice President level to join the team in the US and manage Consumer Advocacy & Operational Risk.Key ResponsibilitiesManage centralized Consumer Advocacy & Operational Risk team...

  • Consumer Platforms Vice President

    1 month ago

    Richardson, Texas, United States Goldman Sachs Full time

    Consumer Advocacy Team Member Role DescriptionSitting within the Platform Solutions segment at Goldman Sachs, the Consumer Advocacy team is seeking an experienced individual at the VP level to join the team in the US.About Consumer AdvocacyAs we continue to strengthen the foundations of the business, we are investing in our opportunity to advance the...

  • Consumer Platforms Vice President Consumer Advocacy Complaint Insights

    1 month ago

    Richardson, Texas, United States Goldman Sachs Full time

    Consumer Advocacy Team Member Role DescriptionSitting within the Platform Solutions segment at Goldman Sachs, the Consumer Advocacy team is seeking an experienced individual at the VP level to join the team in the US.About Consumer AdvocacyWe are investing in our opportunity to advance the financial opportunity of our customers through a thoughtful and...

  • Enterprise Partnerships Manager

    3 weeks ago

    Richardson, Texas, United States The Goldman Sachs Group, Inc. Full time

    Enterprise Partnerships, WFM Real Time ManagerWe power clients with innovative and customer-centered financial products in Platform Solutions (PS). Our team combines the best qualities of a technology player with a customer-centric approach to deliver exceptional results.About the RoleAs an Enterprise Partnerships, WFM Real Time Manager, you will be...

  • Site Reliability Engineer

    5 days ago

    Richardson, Texas, United States The Goldman Sachs Group Full time

    Job Title: Site Reliability Engineer - Enterprise PartnershipsWe are seeking a highly skilled Site Reliability Engineer to join our Enterprise Partnerships team at Goldman Sachs. As a Site Reliability Engineer, you will play a critical role in ensuring the reliability and performance of our distributed systems and applications.Responsibilities:Collaborate...

  • Site Reliability Engineer, Platform Solutions, Enterprise Partnerships

    4 weeks ago

    Richardson, Texas, United States The Goldman Sachs Group Full time

    Job SummaryWe are seeking a highly skilled Site Reliability Engineer to join our Platform Solutions team, focusing on Enterprise Partnerships. As a key member of our team, you will be responsible for architecting, designing, and implementing strategic business initiatives that drive customer satisfaction and business growth.Key ResponsibilitiesCollaborate...

  • Enterprise Delivery Director

    3 days ago

    Richardson, Texas, United States Agile People and Payroll LLC Full time

    Job Title: Enterprise Delivery DirectorAgile People and Payroll LLC is seeking an experienced Enterprise Delivery Director to lead our project delivery function. The successful candidate will be responsible for overseeing the successful delivery of enterprise projects, ensuring alignment with business goals and strategic objectives.Key...

  • Enterprise Delivery Director

    1 week ago

    Richardson, Texas, United States Agile People and Payroll LLC Full time

    Job DescriptionAt Agile People and Payroll LLC, we are seeking a highly skilled and experienced Director of Enterprise Delivery to join our team. This is a full-time position that will play a critical role in overseeing the successful delivery of enterprise projects while ensuring alignment with business goals and strategic objectives.Key...

  • Enterprise Solution Specialist

    2 months ago

    Richardson, Texas, United States ARGO Full time

    Software Engineer II - ARGOApplicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.About the Company: ARGO is a prominent provider of software and analytics solutions for the financial services and healthcare sectors. The company revolutionizes business procedures...

  • VP, Customer Success Strategic Accounts Leader

    4 weeks ago

    Richardson, Texas, United States RealPage Full time

    Job Title: VP, Customer Success Strategic AccountsRealPage is seeking a highly skilled and experienced VP, Customer Success Strategic Accounts to join our team. As a strategic leader, relationship builder, and loyalty creator, you will be responsible for driving adoption and growth in support of our Strategic Accounts.Key Responsibilities:Develop and execute...

  • Family Support Specialist

    4 days ago

    Richardson, Texas, United States Patriot Enterprises Full time

    Job Title: Systems NavigatorAt Patriot Enterprises, we are seeking a highly skilled and compassionate Systems Navigator to join our team. As a key member of our Exceptional Family Member Program (EFMP), you will play a vital role in supporting families with special needs.Job Summary:The Systems Navigator will be responsible for coordinating daily activities...

  • Security Installation Specialist

    1 day ago

    Richardson, Texas, United States Loyal Source Government Services Full time

    Job Summary:Loyal Source Government Services is seeking a skilled Security Installation Specialist to work in a Data Center in Richardson, TX.The ideal candidate will be responsible for installing and maintaining integrated security systems, including access control and video systems.Key Responsibilities:Install new access control and video systemsPull...

  • Explore Support Specialist

    2 weeks ago

    Richardson, Texas, United States Wyndy LLC Full time

    Support Specialist RoleAt Wyndy LLC, we are seeking a Support Specialist to provide assistance and guidance to individuals in need. This role involves offering support, problem-solving, and advocacy to promote the well-being and success of individuals.Key ResponsibilitiesCollaborate with various stakeholders to ensure the delivery of appropriate resources...

  • Platform Solutions Engineer

    1 month ago

    Richardson, Texas, United States The Goldman Sachs Group Full time

    Job SummaryWe are seeking a highly skilled Site Reliability Engineer to join our Platform Solutions team in Enterprise Partnerships. As a key member of our team, you will be responsible for architecting, designing, and implementing strategic business initiatives that enable Goldman Sachs to provide best-in-class customer experience and banking solutions.Key...

  • Site Reliability Engineer

    2 weeks ago

    Richardson, Texas, United States The Goldman Sachs Group Full time

    Job SummaryWe are seeking a highly skilled Site Reliability Engineer to join our Enterprise Partnerships team. As a Site Reliability Engineer, you will play a critical role in ensuring the reliability and performance of our platform.Key ResponsibilitiesCollaborate with Enterprise Partnership teams to design and implement strategic business initiatives that...

  • Data Insights Specialist

    1 day ago

    Richardson, Texas, United States Solving IT Full time

    Solving IT, a Woman and LGBTQ+ owned and operated organization, is seeking a skilled Data Insights Specialist to join their team. This contract role will be responsible for collecting, organizing, and analyzing data from various resources to produce IT consumable information.Key Responsibilities:Compilation and analysis of data definitions, meaning, usage,...

  • CWM Fraud Prevention Specialist

    2 days ago

    Richardson, Texas, United States Goldman Sachs Full time

    About the Role:As a Fraud Prevention Specialist in Consumer and Wealth Management, you will play a critical role in developing and executing strategies to prevent consumers from being victimized by fraud and protecting the firm from financial losses due to fraud. You will work closely with product, technology, and data science teams to develop solutions and...

  • Financial Planning Specialist

    19 hours ago

    Richardson, Texas, United States Goldman Sachs Full time

    Job SummaryWe are seeking a highly skilled Financial Planning Specialist to join our Consumer Banking Operations team at Goldman Sachs. As a key member of our team, you will be responsible for providing exceptional customer service and resolving complex issues related to consumer banking operations.Key Responsibilities:Serve as a 2nd level escalation tier...

  • Database Operations Specialist

    4 days ago

    Richardson, Texas, United States Infosys Full time

    Job DescriptionWe are seeking a highly skilled Database Operations Specialist to join our team at Infosys.Minimum 6 years of experience in Database maintenance and operations involving Mainframe - Oracle, DB2Minimum 6 years working experience on Ericsson Product SuiteDBA - Oracle, DB2 for Ericsson Product SuiteProficiency in Unix Scripting and Database...

  • Data Management Specialist

    1 month ago

    Richardson, Texas, United States Syntricate Technologies Full time

    Job Title: Data Management SpecialistWe are seeking a highly skilled Data Management Specialist to join our team at Syntricate Technologies.Key Responsibilities:Design and implement data management solutions using Informatica TDM productDevelop and maintain data governance policies and proceduresEnsure data quality and integrity across various...