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Healthcare Operations Coordinator

3 weeks ago

Chattanooga, Tennessee, United States Global Channel Management Full time

About the Position
Global Channel Management is seeking an experienced Healthcare Operations Coordinator to join our team. In this role, you will support our area clinical team and serve as a proactive resource for members related to disease prevention and benefit education.

Job Summary
• Manage system work queues and screen identified members for eligibility;
• Assign members to clinical teams for call outreach and intervention;
• Facilitate research and analysis of inquiries and/or complaints related to processes and designations;

Requirements
• 2 years of experience in a customer service support role;
• Possible COVID-19 vaccine mandate;
• Knowledge of medical terminology;
• Strong organizational and time management skills;

The estimated salary for this position is $70,000-$100,000 per year.