GCIB / GM KYC Support VP

3 weeks ago


New York, New York, United States Bank of America Full time

Job Description:

Candidate will be a part of the Know Your Client (KYC) Outreach Support teams within the Global Corporate and Investment Bank (GCIB) and Global Markets lines of business.

The Function

The Client Outreach team are the front line unit who work with clients as part of meeting Know Your Client (KYC) periodic refresh and remediation requirements. We work in close collaboration with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank's global regulatory and policy requirements as it relates to Client Due Diligence (CDD) documentation collection, with support from Operations and Global Financial Crimes Risk teams.

The Role

The KYC Client Outreach Support teams oversee delivery of Front Line Unit (FLU) process delivery including document indexing, remediation program oversight, policy advocacy, capacity/population requirements, restriction and closure processes, program governance and issue remediation, culture and training/readiness.

Key Responsibilities:

  • Support the delivery of a formalized remediation programs from a FLU perspective, adhering to Bank requirements
  • Administer the collection, consolidation and feedback of policy observations made by clients as part of ongoing improvement of Bank processes and industry practices
  • Support the FLU portion of the process to ensure restrictions and closures adhere to requirements and consider appropriate risks
  • Support the monitoring and escalation of any issue remediation concerns or challenges
  • Assist in the administration of the FLU governance framework as it relates to KYC requirements
  • Support the drafting and coordination of documenting processes and formal guidelines as they relate to Outreach and associated FLU processes
  • Support ad hoc reporting as it relates to Outreach performance, delivery and output
  • Partner with colleagues in Banking, Sales, FLU COOs, FLU Change, FLU Business Controls, Operations, HR and other groups as needed
  • Support the design and delivery of cultural and people Initiatives and org health where needed
  • Embrace a collaborative and output oriented culture


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