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Bartender - Smashburger Team Member

2 months ago

Alexandria, Virginia, United States Smashburger Full time
About the Role

We are seeking a skilled Bartender to join our team at Smashburger. As a Bartender, you will be responsible for providing exceptional customer service and ensuring that every guest has a positive experience in our restaurant.

Key Responsibilities
  • Guest Service
    • Greet guests with a smile and welcome them to our restaurant
    • Build rapport with regular guests to create a welcoming atmosphere
    • Promote a fun and positive work environment
  • Operations
    • Learn and know drink recipes (standard bar and Smashburger signature)
    • Verify identification and age requirements of guests before serving
    • Adhere to local and state liquor laws and company alcohol service policies
    • Maintain ABC certification card
    • Mix and serve drinks following set standard recipes
    • Ensure that drinks are poured accurately and delivered promptly
  • Customer Service
    • Be knowledgeable of all menu items so you can make meal suggestions and answer questions
    • Verify each guest order for accuracy when entering into the POS and complete POS transactions
    • Follow tab management, cash handling, and payment collection procedures
    • Visit guests after food delivery to ensure they have everything they need
  • Teamwork
    • Ability to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment
    • Foster and value a safe work environment by following all personal and food safety and security standards
Requirements
  • Must be 21 years old
  • Physical ability to stand for extended periods of time and to move and lift boxes of food/supplies up to 60 lbs
  • Show up on time to work variable hours/days, including nights, weekends, and holidays
  • Adhere to Smashburger uniform policy
  • Must successfully complete Smashburger training program
  • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
  • Must be able to produce authorized U.S. work documents; Smashburger participates in E-verify