General Manager

3 weeks ago


MI United States Mint Cannabis Full time
Job Title: General Manager - Portage, MI

We are seeking a highly skilled and experienced General Manager to lead our Portage, MI dispensary. As a key member of our team, you will be responsible for overseeing all aspects of the facility, including sales, staff management, inventory control, and compliance with state and local regulations.

Key Responsibilities:
  • Oversee day-to-day operations of the dispensary, ensuring a high level of operational efficiency and compliance with all cannabis regulations.
  • Manage staff, including hiring, training, scheduling, performance evaluations, and developing a positive workplace culture.
  • Monitor sales performance, set sales goals, and implement strategies to meet or exceed targets.
  • Ensure compliance with all state and local regulations, including managing product tracking, record-keeping, and reporting.
  • Oversee inventory management, including product sourcing, restocking, and auditing to ensure accurate levels and compliance with state tracking systems.
  • Develop and implement SOPs for all operational aspects to ensure consistency and compliance.
  • Manage the financial performance of the facility, including budgeting, expense control, and financial reporting.
  • Maintain high levels of customer service by ensuring the staff provides knowledgeable, friendly, and compliant service to all customers.
  • Develop marketing and promotional strategies to drive traffic, increase sales, and expand customer base.
  • Ensure the facility is properly maintained, clean, and adheres to safety and security protocols.
  • Foster strong relationships with vendors, suppliers, and regulatory agencies.
Requirements:
  • High school diploma or equivalent.
  • 2+ years of customer service experience, preferably in the retail or cannabis industry.
  • 3+ years of retail management experience, preferably in the cannabis industry.
  • Cash handling experience and knowledge of cannabis products, strains, and consumption methods.
  • Certification or advanced training in cannabis compliance or business operations.
  • Familiarity with METRC and Dutchie Software.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and inclusive work environment.
  • The chance to make a significant impact within a growing company.


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