Front of House Team Member

3 days ago


North Haven, Connecticut, United States Chick-fil-A North Haven Full time
Job Summary:

We are seeking dedicated and customer-focused team members to join our dynamic Front Counter and Drive-Thru operation at Chick-fil-A North Haven. As a valued member of our team, you will have the opportunity to make a positive impact on our guests' lives while working in a fast-paced environment.

Main Responsibilities:
  • Learn and work multiple positions within front-of-house operations, including front register, dining room, bagging, drive-thru, and serving our guests
  • Understand and apply principles of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC)
  • Maintain high standards for customer experience by ensuring packaging, food presentation, and quality meet our expectations
  • Provide exceptional customer service by addressing issues promptly and professionally
  • Arrive on time, maintain a positive attitude, and work diligently throughout your shift
  • Continuously improve performance by finding ways to work more efficiently and effectively
  • Pursue certification and cross-training opportunities to expand your skills and knowledge
  • Take responsibility for filling your shift if unable to work
  • Adhere to all policies outlined in the Team Member Handbook, including appearance and stewardship standards


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