Customer Service Representative
2 weeks ago
Ferrellgas is seeking a highly skilled and dedicated Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Provide timely and effective responses to customer inquiries via phone, email, and other communication channels.
- Resolve customer complaints and issues in a professional and courteous manner.
- Work closely with internal teams to ensure seamless customer service experiences.
- Develop and maintain a thorough understanding of Ferrellgas products and services to effectively communicate with customers.
- Meet or exceed customer satisfaction targets and key performance indicators.
- High school diploma or equivalent required.
- 1+ years of customer service experience in a similar industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proficient in Microsoft Office and other relevant software applications.
- Windows 10 computer or higher operating system.
- 8GB of RAM or higher.
- Minimum cable or DSL speeds of 100MB with 10MB upload speed.
Ferrellgas is a leading provider of propane and related services. We are committed to delivering exceptional customer service and support to our clients. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment with a focus on customer satisfaction.
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Customer Service Ambassador
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Seasonal Customer Service Specialist
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