Executive Team Lead

5 days ago


Clifton Park, New York, United States Goldfish Swim School - Gilbride Management Group (GMG) Full time
About the Role

The General Manager is a key member of the Goldfish Swim School leadership team, responsible for overseeing the daily operations of the facility. This role requires a strong focus on customer satisfaction, staff management, and financial performance.

Key Responsibilities
  • Staff Management: Direct and control the daily operations to ensure the school is running according to GSS standard operating procedures.
  • Customer Service: Provide a high level of customer service to students and their families, ensuring a positive experience at the facility.
  • Financial Management: Manage financial responsibilities, including weekly cash deposits, cash reconciliation, and budgeting.
  • Pool Operations: Ensure a safe and sanitary swim environment by maintaining proper pool chemistry and pump room operation.
  • Training and Development: Train and oversee all staff to provide superior swim instruction and customer service.
Requirements
  • High school diploma or GED required.
  • Bachelor's degree in business administration, communications, or equivalent desired.
  • Three to five years management experience preferred.
Certifications and Licenses

Lifeguard, CPR, First Aid, AED, and Certified Pool Operator certifications required or obtainable within 90 days of start date. Lifeguard Instructor certification preferred.


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