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Franchise Operations Support Coordinator

1 month ago

Los Angeles, California, United States JEI Learning Centers, LLC Full time
Job Overview

JEI Learning Centers, LLC is a leading global provider of supplementary education programs through its network of franchised learning centers.

We are seeking a full-time franchise operations support coordinator to work out of our North American Headquarters based in Los Angeles, CA.

The ideal candidate will have excellent interpersonal, written, and oral communication/public speaking skills, as well as strong organizational and time management skills.

Key Responsibilities:

  • Represent the JEI brand and franchise system professionally
  • Develop strong business relationships with new and existing franchisees
  • Assist in the implementation and execution of franchise support and marketing policies and procedures
  • Organize and facilitate the JEI franchise support process
  • Conduct/travel to franchised grand-openings, open houses, or related events
  • Assist with on-site support visits to franchised locations in designated regions

Required Skills:

  • Excellent interpersonal, written, and oral communication/public speaking skills
  • Ability to listen to and empathize with others
  • Strong organizational and time management skills
  • Follow directions and work well with others
  • Complete tasks in a timely and efficient manner

Education/Experience:

  • A bachelor's degree in business, marketing or related field is preferred.
  • 2-3 years franchise related support experience.
  • Experience in K-12 educational franchise support is preferred but not required.
  • Experience in social media content creation and graphic design is a plus.

JEI is one of the world's leading supplemental education service providers offering a variety of highly individualized, step-by-step enrichment programs for students ages 4-14.

Since 1977, JEI has helped millions of students achieve a higher level of learning and currently operates 500 centers worldwide.

The US operations of JEI currently oversees over 60 learning centers and is looking to expand through its growing network of franchisees and brand recognition efforts.