General Manager

7 days ago


DuBois, Pennsylvania, United States HC-Resource Full time
About the Role

HC-Resource is seeking an experienced and driven General Manager to oversee the day-to-day operations of our restaurant. As a key member of our team, you will be responsible for driving sales growth, achieving restaurant profitability targets, and fostering a culture of accountability within the restaurant.

Key Responsibilities
  • Restaurant Performance: Own and drive the performance of your restaurant, including sales growth, EBITDA targets, and budget adherence.
  • Team Leadership: Recruit, hire, train, develop, and communicate with all Managers and Team Members to ensure a high-performing team.
  • Customer Experience: Ensure the CHARM service model is fully integrated by the FOH team to deliver exceptional guest experiences.
  • Communication: Communicate company initiatives and tactics to drive sales and profitability, and ensure consistent daily interactions and weekly meetings with Managers and Team Members.
  • Operations: Control receiving and inventory levels, report concerns to the Area Coach, and create and delegate daily goals and tasks.
  • Financial Management: Adhere to company policies, procedures, and state and federal wage and hour regulations, and control funds, bank deposits, and payroll.
Requirements
  • Must be at least 21 years old.
  • High School Diploma or High School equivalency required; Bachelor's Degree preferred.
  • Prefer 3 years of hands-on restaurant management experience.
  • ServSafe Certified preferred or able to obtain certification within 90 days of employment.
  • Valid Driver's License.
  • Commitment to excellence in friendly service.
  • Proven ability to grow sales.
  • Ability to inspire and motivate others.
  • Ability to analyze issues and problem solve.
  • Set clear goals for yourself and your team.
  • Demonstrates strong verbal and written communication skills.
  • Foster collaboration and teamwork within your team.
Physical Requirements
  • Regular attendance.
  • Ability to work up to 55 hours/week.
  • Ability to stand or walk for hours at a time.
  • Frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, and stoop, lift and carry items up to 50 lbs.
  • Ability to tolerate significant changes in temperature.
  • Frequent immersion of hands in water and cleaning or sanitizing solutions.
  • Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

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