Terminal Service Coordinator
2 weeks ago
About ContainerPort Group:
As a leader in multimodal transportation, we offer a unique blend of innovation, expertise, and dedication to delivering exceptional results. Our team of professionals works tirelessly to ensure seamless logistics solutions for our customers across North America.
About This Role:
We are seeking a highly skilled and motivated Fleet Coordinator to join our team in Houston. In this role, you will be responsible for coordinating local customer experiences at our trucking terminals, acting as the liaison between our terminal operations team and customer-facing team. This is a dynamic and challenging role that requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.
Duties and Responsibilities:
- Local Customer Experience: Coordinate local customer experiences at our trucking terminals, ensuring seamless communication and execution.
- Order Processing: Process orders accurately and efficiently, ensuring timely and accurate delivery.
- Communication: Communicate effectively with customers, responding to questions and requests promptly and professionally.
- Quality Control: Monitor and control the quality of services provided to customers, identifying areas for improvement and implementing changes.
Requirements:
- High School Diploma or GED required; College Degree preferred.
- At least 1 year of trucking industry experience.
- Excellent communication and problem-solving skills.
- Ability to thrive in a fast-paced environment with heavy email/phone/messaging volume.
- Computer skills required: Microsoft Office Suite, familiarity with Transportation Management Systems.
Annual Salary and Benefits:
$55,000 - $80,000 per year, depending on experience. Our comprehensive benefits package includes medical, prescription, dental, vision, life, AD&D, & disability insurance, employee assistance program, financial planning, 401(k) plan with up to 6% company match, paid time off, flexible work arrangements, internal mobility & professional development opportunities, tuition assistance, and bonus eligibility.
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