Administrative Supervisor

4 days ago


Libertyville, Iowa, United States Advocate Health Full time
Job Summary

The Administrative Supervisor is responsible for overseeing the daily operations of the office, ensuring the smooth functioning of administrative tasks, and providing guidance to support staff. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Supervise and direct support staff in business operations, including hiring, training, and performance evaluations.
  • Develop and implement schedules for support staff to ensure adequate coverage.
  • Monitor and evaluate support staff productivity and efficiency.
  • Lead support staff meetings and provide guidance on problem-solving and team building.
  • Assign and oversee special projects performed by support staff.
  • Oversee administrative operations, including office management, supply chain, and equipment maintenance.
  • Collaborate with BHS Leadership to establish policies and procedures.
  • Provide EMR training to new associates and staff.
  • Monitor and resolve billing batch errors.
  • Participate in the development of user acceptance test plans.
  • Manage payroll and benefits for support staff.
  • Ensure compliance with regulatory agencies and maintain accurate HR files.
Requirements
  • Associates Degree in business administration, healthcare administration, or related field.
  • 2-4 years of healthcare billing experience or 4-6 years of healthcare billing experience with 3-5 years of supervisory experience.
  • Strong computer skills, including Microsoft Excel, Word, and PowerPoint.
  • Excellent interpersonal and communication skills.
  • Ability to work effectively in a fast-paced environment and respond to urgent needs.


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