CDP Architect

We are seeking a highly skilled Customer Data Platforms Architect to join our team at Trident Consulting. As a key member of our team, you will be responsible for designing and implementing customer data platforms that drive business growth and customer engagement.

Key Responsibilities:

• Develop a comprehensive strategy for customer data platforms implementation, including data ingestion, customer profile synthesis, and journey orchestration.
• Design and build integrations with external systems and data sources using CDP integration features.
• Collaborate with functional SMEs to define roadmaps for customer data platform projects.
• Work with IT stakeholders to understand data sources, data quality, and data source mapping.
• Define ingestion and egression patterns of data in Microsoft Customer Insights.
• Understand dependencies among data sources and destinations and provide inputs to building architecture and design documents.
• Bring best practices for CDP and journey orchestration to the engagement and work with internal and CDP vendor professional services to execute omni-channel use cases.

Requirements:

• At least 1-2 end-to-end implementations of CDP projects.
• Hands-on experience implementing Microsoft Customer Insights - Data and Microsoft Customer Insights - Journeys.
• Overall 12+ years of experience, with at least 5+ years of crafting customer-centric datasets.
• Strong understanding of customer profile segmentation and experience in 360-degree view of customers in CDP for further analytical processing and decision making.
• Strong understanding of ETL, data quality/cleansing, and identity resolution.
• Strong and hands-on knowledge of SQL, data modeling, and data warehouse.
• Knowledge of digital marketing, digital analytics, customer360, and MarTech space is a plus.

About Trident Consulting:

We are an award-winning IT/engineering staffing company headquartered in San Ramon, CA. We were recently ranked #45 in SF Business Times fastest-growing private companies in California and also ranked #180 in the Inc 5000 fastest-growing private companies in America.