Patient Services Representative

2 months ago


Northport, Alabama, United States DCH Health Systems Full time

Job Summary: We are seeking a highly skilled Patient and Guest Services Specialist to join our team at DCH Health Systems. As a key member of our team, you will be responsible for delivering exceptional customer service to our patients and guests.

Key Responsibilities:

  • Deliver the highest level of customer service in all situations, ensuring a positive experience for our patients and guests.
  • Create a great first impression by providing a warm and welcoming environment.
  • Provide assistance with various tasks and requests, ensuring seamless service delivery.
  • Collaborate with other departments to ensure effective communication and service delivery.
  • Stay up-to-date with company policies and procedures to ensure compliance and quality service.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and conflict resolution skills.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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