Policy Solutions Coordinator

3 weeks ago


Monticello, Indiana, United States United Farm Family Mutual Insurance Company Full time
About the Role:

We are seeking a Customer Service Representative to join our team at United Farm Family Mutual Insurance Company. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our policyholders and other stakeholders.

Key Responsibilities:

  • Provide product and service information to customers
  • Assist with sales and marketing efforts
  • Determine the best method to resolve problems to ensure customer satisfaction
  • Coordinate problem resolution with internal departments
  • Build strong customer relationships and deliver solutions that meet their needs

Requirements for Success:

  • Bilingual in Spanish preferred
  • High School diploma or equivalent required
  • Ability to obtain Property and Casualty insurance license within first 2 years
  • Insurance and/or claims background helpful
  • Strong communication skills and attention to detail

Benefits:

  • Paid Vacation/Sick Leave
  • 401K with Match
  • Full Time with a Monday - Friday schedule
  • Potential for a yearly bonus with a possible payout of up to 20% of the salary
  • Contests and Incentives
  • Benefits eligibility within 30 days of employment
  • Negotiable pay based on level of experience


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