Policy Solutions Coordinator
3 weeks ago
We are seeking a Customer Service Representative to join our team at United Farm Family Mutual Insurance Company. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our policyholders and other stakeholders.
Key Responsibilities:
- Provide product and service information to customers
- Assist with sales and marketing efforts
- Determine the best method to resolve problems to ensure customer satisfaction
- Coordinate problem resolution with internal departments
- Build strong customer relationships and deliver solutions that meet their needs
Requirements for Success:
- Bilingual in Spanish preferred
- High School diploma or equivalent required
- Ability to obtain Property and Casualty insurance license within first 2 years
- Insurance and/or claims background helpful
- Strong communication skills and attention to detail
Benefits:
- Paid Vacation/Sick Leave
- 401K with Match
- Full Time with a Monday - Friday schedule
- Potential for a yearly bonus with a possible payout of up to 20% of the salary
- Contests and Incentives
- Benefits eligibility within 30 days of employment
- Negotiable pay based on level of experience
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