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Store Team Member

1 month ago

Murfreesboro, Tennessee, United States Michaels Stores Full time
Job Summary

Maintain a high standard of overall store appearance by ensuring cleanliness and recovery standards are met. Deliver exceptional customer service, assist customers in finding products, and provide a positive shopping experience.

Key Responsibilities
  • Collect and dispose of trash according to approved procedures.
  • Dust and damp mop floors following approved procedures.
  • Move equipment and products for proper cleaning and placement.
  • Clean assigned areas using assigned materials and equipment.
  • Deep clean key areas, including bathrooms, breakrooms, entryways, and high-traffic areas, to maintain a clean and safe environment.
  • Keep cleaning equipment neat and orderly, and notify supervisors of supply needs in advance.
  • Seek out areas requiring cleaning and take initiative to complete tasks.
  • Complete all tasks assigned by supervisors.
  • Perform tasks in accordance with federal, state, and local guidelines.
  • Maintain positive and respectful interactions with team members and customers, aligning with the organization's vision and values.
  • Project a positive image and serve as a role model for other team members.
Additional Responsibilities
  • Provide a fast and friendly checkout experience, executing cash handling to standards.
  • Engage customers on the benefits of rewards programs and private label credit cards, and complete enrollments.
  • Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
  • Participate in truck unloading, stocking, and planogram (POGs) processes.
  • Support shrink and safety programs.
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Preferred Qualifications

Retail and/or cleaning experience preferred.

Work Environment
  • Ability to remain standing for long periods.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
  • Public retail store setting with climate-controlled areas and some outdoor work.
Equal Opportunity Employer

Michaels is an Equal Opportunity Employer committed to the full inclusion of all qualified individuals. We provide reasonable accommodations for individuals with disabilities.