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Beverage Service Associate

2 months ago

Appleton, Wisconsin, United States Festival Foods Full time

Location: Appleton - Northland

Company Overview:

ABOUT FESTIVAL FOODS:

Festival Foods is a family- and employee-owned grocery chain in Wisconsin, dedicated to giving back to the communities we serve while providing exceptional service and value. With over 40 full-service supermarkets across the state, we prioritize our people and our guests.

Job Summary:

Position Title: Caribou Clerk

FLSA Status: Hourly

Reports To: Caribou Manager

A Caribou Clerk plays a crucial role in efficiently fulfilling guest beverage orders while fostering a vibrant and welcoming atmosphere.

KEY RESPONSIBILITIES:

  • Assist customers with their beverage selections while ensuring a warm greeting and expressing gratitude to every guest.
  • Offer personalized recommendations to enhance the guest experience.
  • Address and resolve guest inquiries and concerns promptly.
  • Process guest orders and handle payments accurately.
  • Prepare beverages and serve food items as required.
  • Maintain an organized and well-stocked supply area.
  • Ensure cleanliness of the service area and remove any debris.
  • Prepare products for subsequent shifts as needed.
  • Conduct regular temperature checks and maintain food safety logs.
  • Complete all assigned checklists, side tasks, and cleaning duties as directed by the Supervisor.
  • Maintain regular attendance in accordance with the work schedule and provide adequate notice for any absences.
  • Perform additional duties as assigned.

QUALIFICATIONS:

To excel in this role, candidates must demonstrate the ability to fulfill each essential duty satisfactorily. The following requirements are indicative of the knowledge, skills, and abilities necessary for success. Reasonable accommodations may be made for individuals with disabilities.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment outlined below represent what must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities.

  • Frequent walking, bending, and kneeling.
  • Able to reach, lift, stack, and maneuver objects weighing up to 50 lbs.
  • Operate various equipment including intercoms, telephones, scanners, registers, scales, blenders, coffee makers, espresso machines, and coffee grinders.

WORK SCHEDULE:

The Caribou Clerk position is available on a full-time or part-time hourly basis. The work schedule may include early mornings, evenings, weekends, and holidays.

BENEFITS OVERVIEW:

WHY YOU'LL LOVE WORKING HERE:
  • Associate Discount: Enjoy a generous 15% discount on grocery purchases for you and your immediate household.
  • Weekly Pay & Premium Pay: Hourly associates receive weekly pay, with additional premium pay for part-time associates on Sundays and select holidays.
  • Two-Week Advanced Scheduling: We provide schedules two weeks in advance for better planning and work-life balance.
  • Vision & Dental Insurance: Eligible associates can access vision insurance and two dental coverage options tailored to their needs.
  • Support: Our associates benefit from comprehensive support programs, including paid parental leave and fitness reimbursement.
  • Retirement Savings: We offer both a 401(k) plan and an Employee Stock Ownership Plan to help associates save for their future.

At Festival Foods, we are committed to fostering an environment of mutual respect and equal employment opportunities for all. We value diversity and inclusion, recognizing that a diverse team enhances our ability to serve our guests effectively.