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Sales Associate Lead

4 weeks ago

Saint Charles, Missouri, United States The Salvation Army Central Territory Full time
Job Title: Sales Associate Lead

The Salvation Army Central Territory is seeking a highly motivated and experienced Sales Associate Lead to join our team. As a Sales Associate Lead, you will be responsible for supporting management with product sales and acquisition, store maintenance and appearance, customer development and retention, and banking and record-keeping procedures.

Key Responsibilities:
  • Support management with product sales and acquisition
  • Implement store opening and closing procedures as assigned
  • Support management with banking and reporting procedures
  • Apply cash handling procedures for opening and closing of registers
  • Make bank runs and daily deposits
  • Report Store product acquisition, production, and sales as requested
  • Implement assigned strategies to meet product acquisition, production, and sales goals
  • Know the product acquisition, production, and sales goals for the day
  • Knows the product rotation process and is diligent in turning products over
  • Communicate with central warehouse to place orders for next day's processing when assigned
  • Support management with store maintenance and appearance
  • Follow procedures for maintenance and safety concerns
  • Checks to make sure displays and floor layout plans are being followed and updated
  • Looks for ways to improve the appearance and appeal of the store to customers
  • Support management in creating an enjoyable shopping experience with positive Customer Service skills
  • Handles Customer Complaints as needed
  • Communicates with the Store Management regarding all facets of the stores' operations keeping them updated and sharing all incidents and concerns when they are not in the store
  • Supports management in creating a positive understanding of policies and procedures
  • Directs complaints and criticism to management
  • Supports the protection of the resources under their supervision
  • Implement Product Control Procedures preventing shrinkage through theft or spoilage
  • Control property, utility, and product supply waste
Requirements:
  • High School Graduate or Equivalent
  • Has Retail experience
  • Has experience following and giving direction
  • Valid Driver's License and has transportation to and from the bank
  • Ability to speak, write and understand English in a manner sufficient for effective communication with customers, management, and co-workers
  • Basic computer skills include but are not limited to the use of the Point of Sales System; the payroll program and all other programs or systems that are adopted by the TSA ARC
  • Ability to give change accurately
Working Conditions:

The work environment for this position is a store environment with a quiet to moderate noise level. The environment may be dusty and may experience temperature fluctuations based on weather. May stand for extended periods. Full-Time or Part-Time position; will require weekend and evening hours.