Strategic Marketing Operations Lead

3 weeks ago


Indianapolis, Indiana, United States Stitch Consulting Services, Inc. Full time
About This Opportunity

At Stitch Consulting Services, Inc., we're seeking a Strategic Marketing Operations Lead to join our team of passionate marketing technologists, architects, and strategists. As a fast-growing company building innovative solutions for leading brands, we bring together diverse backgrounds and experiences to drive the future of martech.

We're committed to making marketers' lives easier with Braze, the leading customer engagement platform. Our certified partner status and expertise in integrating technology have enabled us to deliver top-tier marketing solutions for clients worldwide.

Your Key Responsibilities
  • You'll advise our clients on campaign program strategy, platform migration, and implementation strategy, leveraging your deep understanding of marketing technology.
  • Collaborate with Solution Architects, Marketing Strategists, and Technical Producers to deliver projects and programs centered around Braze and its integration partners.
  • Develop project scope by gathering and documenting business, functional, and technical requirements, aligning client objectives with system features and functions.
  • Serve as the primary point of contact for our clients and fellow Stitchers for project management activities, including scheduling meetings and maintaining project timelines.
  • Promote strong relationships with clients at multiple levels of their businesses, Stitch partners, and internal teams through regular communication and added value.
Requirements
  • 5+ years of experience in marketing technology and customer engagement implementations, preferably with a focus on Braze or similar platforms.
  • 3 or more Braze Certifications, including the Braze Marketer certification, or the ability to quickly obtain them after starting the role.
  • Demonstrated experience in leading project teams through all phases of the project lifecycle and managing budgets effectively.
  • Ability to travel up to 20% and participate in strategic discussions with high-level engagement.

We offer competitive salaries based on experience, with this role estimated to range from $120,000 to $180,000 annually, depending on qualifications and performance.

We strive to create an inclusive work environment that fosters growth and development. Our benefits include flexible PTO policy, monthly tech stipend, paid parental leave, medical, dental, vision, and life insurance, access to employee resource groups, and opportunities for professional certifications.



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