Customer Service Assistant

7 days ago


Morehead, Kentucky, United States Morehead State University Full time

Job Summary: We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Assistant. This role will provide exceptional support to students and faculty, ensuring a positive experience at Morehead State University.

Key Responsibilities:

  • Respond to student inquiries via telephone and in-person
  • Sort and distribute departmental mail
  • Record payments received and distribute to appropriate personnel
  • Assist with campus events and maintain documentation in an orderly system

Requirements:

  • Must be a current MSU student
  • Must maintain satisfactory academic progress
  • Must possess basic analytical or decision-making skills and be able to operate basic equipment

Preferred Qualifications:

  • Ability to communicate clearly and handle high call volume during peak times
  • Self-motivated and highly organized individual with strong analytical skills

Working Conditions:

  • Office setting with occasional minor lifting required
  • Must be able to answer telephone calls in English and learn to transfer calls to appropriate personnel

Morehead State University is an equal opportunity employer and welcomes applications from diverse candidates.



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