Banquet Server

1 week ago

Lubbock, Texas, United States AEG Full time
Job Summary

We are seeking a highly skilled and detail-oriented Banquet Server to join our team at AEG. As a Banquet Server, you will provide exceptional hospitality to our guests in a fast-paced, high-volume environment.

Key Responsibilities
  • Read and understand Banquet Event Orders to ensure seamless service.
  • Carry and transport food and beverage items with ease, maintaining a high level of professionalism.
  • Provide fine dining level food and beverage service to guests, adhering to DLTCC standards.
  • Initiate and maintain friendly and professional contact with guests, anticipating and meeting their needs.
  • Setup and maintain food and beverage stations, ensuring a tidy and organized environment.
  • Maintain inventory and perform tasks related to food and beverage service.
  • Participate in setup and cleanup of food and beverage service items, demonstrating a commitment to excellence.
  • Work independently during slower times, utilizing your skills and expertise to drive results.
  • Perform safe work practices, contributing to a safe and clean work environment.
  • Interact with staff and patrons, showcasing a high level of social contact and customer service skills.
  • Work a flexible schedule, including nights, weekends, and select holidays, demonstrating adaptability and a willingness to go above and beyond.
  • Ensure accuracy and attention to detail in all aspects of your work, upholding the highest standards of quality.
  • Multitask with ease, handling multiple responsibilities and priorities with poise and professionalism.
  • Handle and move objects with care, adhering to safety protocols and guidelines.
  • Exhibit a customer-focused, positive, and professional attitude, embodying the values of AEG.
  • Communicate effectively, both orally and in writing, in the English language.
  • Demonstrate basic arithmetic skills, including addition, subtraction, multiplication, and division.
  • Stand for extended periods, bending, stretching, twisting, or reaching out with the body, arms, and/or legs as needed.
  • Lift, push, pull, or carry heavy objects up to 30 lbs. and 15 lbs. often, adhering to safety guidelines.
  • Be punctual and maintain consistent attendance, demonstrating a strong work ethic and commitment to your role.
  • Respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies, showcasing your ability to handle challenging situations with poise and professionalism.
Qualifications
  • High School diploma or equivalent GED is strongly preferred; equivalent experience may be substituted.
  • Minimum of one (1) year of work experience in events, banquets, or restaurants is preferred.
  • Must be at least eighteen years of age to serve alcoholic drinks.

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