Customer Service Team Member

3 days ago


Largo, Florida, United States U-Haul Full time
Company Overview: U-Haul is a leading provider of moving and storage solutions. We are committed to delivering exceptional customer service and ensuring that our customers get the help they need on their journeys.

As a Customer Service Representative, you will be part of a supportive team that embodies our company's values and mission. Your role will involve assisting customers inside and outside our centers with U-Haul products and services, using smartphone-based technology to manage rentals and inventory, and performing various tasks such as cleaning and inspecting equipment.

We offer a competitive salary of $40,000 - $60,000 per year, depending on experience. In addition to your base pay, you may also earn a $100 hiring bonus and a $300 cash bonus upon completion of our 1-2-3 Punch Certification Program.

Job Description: As a Customer Service Representative, your responsibilities will include:
  • Assisting customers with U-Haul products and services.
  • Using smartphone-based technology to manage rentals and inventory.
  • Moving and hooking up U-Haul trucks and trailers.
  • Cleaning and inspecting equipment.
  • Answering questions and educating customers regarding products and services.
  • Preparing rental invoices and accepting equipment returned from rental.
  • Installing hitches and trailer wiring.
  • Filling propane (certification offered through U-Haul upon employment).
  • Driving a forklift (certification offered through U-Haul upon employment).

Required Skills and Qualifications: To be successful in this role, you will need:
  • A valid driver's license and ability to maintain a good driving record.
  • A high school diploma or equivalent.


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