Customer Service Liaison

5 days ago


Largo, Florida, United States Airgas Full time
Job Description

We are seeking a Customer Service Liaison to join our team in Largo, FL. As a key member of our Retail Solutions team, you will be responsible for providing exceptional customer service through fast and accurate order processing, communication, and coordination with other departments.

The successful candidate will have strong phone and verbal communication skills along with active listening, experience in SAP and Salesforce, and a High School Diploma or equivalent.

The estimated salary for this position is $17.00 per hour, paid bi-weekly. The schedule is Monday through Friday, and the company offers a comprehensive benefits package, including medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

Responsibilities:
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Transfer calls to appropriate staff/departments
  • Data entry of customers' orders
  • Retrieve data from customers portals and enter orders in our system
  • Ensure mandatory queue coverage
  • Provide customers with product and service information
  • Provide product troubleshooting over the phone
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Provide accurate, valid and complete information by using the right methods/tools
  • Frequently attend product / material training to improve knowledge and performance level
  • Assist in training and developing new employees
  • Assist with other projects outside of customer service
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution


  • Largo, Florida, United States Global Channel Management Full time

    About the JobGlobal Channel Management seeks a highly skilled Customer Service Liaison to join our team. Estimated salary for this role is $45,000 - $55,000 per year.Job DescriptionProvide exceptional support to National Account Customers and Managers.Assist the National Account Sales Team with customer acquisition and coordination of installation, service,...


  • Largo, Florida, United States Argentum Medical Full time

    **Job Description:**We are seeking a Healthcare Liaison and Customer Advocate to join our team at Argentum Medical. In this role, you will serve as a liaison between customers and other areas of the business, working closely with customers to understand their needs and provide high-quality service.You will be responsible for documenting customer...


  • Key Largo, Florida, United States Baker's Cay Resort Full time

    Job Description: We are seeking a highly skilled and motivated Front Desk Agent to join our team at Baker's Cay Resort. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Responsibilities:Greet and welcome guests with a friendly smile.Process...


  • Largo, Florida, United States Argentum Medical Full time

    Job OverviewWe are seeking a skilled Customer Service/Inside Sales Rep to join our team at Argentum Medical. As a key member of our sales department, you will be responsible for driving customer sales and ensuring an excellent customer service experience.About the RoleThis is a full-time position that requires a high level of professionalism, strong...


  • Largo, Florida, United States Giant Food Full time

    At Giant Food, we are seeking highly motivated and detail-oriented Customer Service Representatives to join our team. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive exceptional service and have an enjoyable shopping experience.As a key member of our retail operations team, you will be responsible for...


  • Largo, Florida, United States ONICON Full time

    Compelling Opportunity for Customer Service ExcellenceAs a valued member of the ONICON team, you will play a pivotal role in delivering exceptional customer service and order entry expertise. With over 30 years of experience in the HVAC flow and energy measurement industry, our company has established itself as a leading manufacturer of innovative...


  • Largo, Florida, United States Family Dollar Full time

    Job OverviewAs a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers. Key responsibilities include greeting customers and assisting them with the selection of merchandise.


  • Largo, Florida, United States Family Dollar Full time

    About the RoleAs a Customer Service Representative at Family Dollar, you will have the opportunity to provide exceptional service to customers, ensuring their needs are met with a smile. Your primary responsibility will be to greet customers, assist them in selecting merchandise, and complete cash register transactions accurately and efficiently.


  • Largo, Florida, United States Kangaroo Express Full time

    About the Role:This Retail Sales Associate position is an excellent opportunity to join a growing company and develop your skills in customer service, sales, and teamwork. You will be working in a fast-paced retail environment, interacting with customers, and contributing to the success of our store.Responsibilities:Provide exceptional customer service by...


  • Largo, Florida, United States ONICON Full time

    Job DescriptionThis role is ideal for an individual who can provide exceptional customer service and technical support. The successful candidate will be responsible for handling customer inquiries, processing orders, and maintaining accurate records.The ideal candidate will possess strong communication skills, both written and verbal, and the ability to work...


  • Largo, Florida, United States SiteOne Services Full time

    About the Role: We are seeking a highly motivated Customer Service Representative to join our team at SiteOne Services. This role involves providing exceptional customer service, both in-person and via online ordering.


  • Largo, Florida, United States Adecco US, Inc. Full time

    Job DescriptionAdecco US, Inc. is seeking a skilled Customer Service Specialist to join our team. This individual will be responsible for delivering exceptional customer service through phone and email communication.Salary: $15.50 per hourThe ideal candidate will have proficiency in Microsoft Office, strong customer service skills, and the ability to...


  • Largo, Florida, United States Family Dollar Full time

    Family Dollar is seeking a Customer Service Representative to join our team in providing exceptional service to customers. As a Retail Experience Specialist, you will be responsible for greeting customers and assisting them with the selection of merchandise.About UsAt Family Dollar, we strive to deliver quality products at affordable prices to our customers....


  • Largo, Florida, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe're seeking experienced and customer-focused Sales Associates to join our team in various departments. As a Sales Associate, you will be responsible for delivering exceptional customer service, ensuring accurate order fulfillment, and maintaining a clean and organized store environment.CompensationThe estimated hourly wage range for this...


  • Largo, Florida, United States Giant Food Full time

    OverviewGiant Food is the #1 grocer in the Baltimore-Washington area, serving over 2 million weekly customers. Our mission is to provide convenient ways for our customers to prepare meals through meal solutions, recipe inspiration, and time-saving services like pickup and delivery.We're committed to being a better neighbor by providing donations and...


  • Largo, Florida, United States Chick-fil-A - Seminole Plaza Full time

    OverviewChick-fil-A - Seminole Plaza is a leading fast-food chain dedicated to serving high-quality food and exceptional customer service. As a Customer Service Ambassador, you will play a vital role in upholding our brand's reputation by providing an unforgettable experience for every guest.


  • Largo, Florida, United States JMI Windows & Doors Full time

    We are seeking a Customer Service Associate to join our team at JMI Windows & Doors. In this role, you will be responsible for interacting with customers and resolving any issues that may arise. This is a great opportunity for someone who enjoys working with people and has excellent communication skills.RequirementsLift up to 50 poundsHave a valid driver's...


  • Largo, Florida, United States Walmart Full time

    Join Our Team\We're seeking a skilled and enthusiastic Cashier to join our dynamic team at Walmart. In this role, you'll have the opportunity to develop new skills, work with a diverse group of people, and contribute to creating a positive shopping experience for our customers.\Responsibilities:\\Process customer transactions efficiently and accurately using...


  • Largo, Florida, United States Sherwin-Williams Full time

    OverviewAt Sherwin-Williams, we believe in careers that grow with you. Our Branch Associates play a vital role in delivering exceptional customer experiences and driving business growth.The estimated annual salary for this position is around $43,000 - $53,000, depending on skills and experience. This figure may vary based on various factors, including...


  • Largo, Florida, United States Family Dollar Full time

    Job Overview">Family Dollar is seeking a talented Customer Service Associate to join our team! As a key member of our store staff, you will be responsible for providing exceptional service to customers, greeting them and assisting with the selection of merchandise. If you have excellent communication skills and a passion for helping others, we encourage you...