Account Specialist

3 days ago


Jackson, Michigan, United States American 1 Credit Union Full time

At American 1 Credit Union, we are seeking an experienced Teller to join our team as an Account Specialist. This role is responsible for delivering exceptional member experience through a wide range of teller-based transactions. The ideal candidate will have previous experience as a bank teller, cash handling, and customer service skills.

Job Summary

This position requires excellent communication skills to effectively engage and recognize members' needs, ensuring they are offered products and services that promote financial wellness. As an Account Specialist, you will work collaboratively with your branch team to provide a superior member experience and achieve individual and branch goals.

Responsibilities
  • Engage in meaningful interactions with members, listening to their needs and offering quality solutions.
  • Maintain accurate transactional records and follow all credit union processes, policies, and procedures.
  • Cross-sell new checking, lending, and product referrals to members consistent with individual and branch goals.
  • Ensure attention to detail in processing transactions and maintaining accurate records.
Requirements
  • A minimum education of high school diploma or GED.
  • Prior experience in cash handling, sales, and customer service.

We offer a competitive wage starting at $16.70 per hour and benefits that start on day one. If you are a motivated individual with excellent communication skills, we encourage you to apply.



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