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Clinical Training Coordinator

2 months ago

Burlington, Vermont, United States VITL Full time

The Clinical Education Specialist works in partnership with the Director of Client Engagement to create and sustain a comprehensive clinical education strategy, implementing effective onboarding and educational initiatives to enhance the utilization of VITL's services. This role is crucial in assisting healthcare providers to maximize the benefits of health information exchange within their practices.

Key Responsibilities:

Clinical Expertise & Collaboration

  • Act as the primary clinical expert for VITL, engaging in client discussions, project development, and service launch meetings.
  • Advocate for the integration of health information exchange to improve patient care and streamline provider workflows.
  • Research and develop innovative strategies to facilitate the adoption of VITL's services among clinicians and healthcare organizations.

Content Creation and Outreach

  • Generate new educational strategies and refine existing communication methods aimed at current and prospective users of VITL's services.
  • Strategically plan and execute a Clinical Education Roadmap, encompassing webinars, presentations, and training sessions.
  • Oversee the design and production of educational materials that effectively communicate the value of VITL's services from a clinical perspective.
  • Review and approve educational content prior to distribution, ensuring alignment with clinician needs and expectations.

Training and Development

  • Create educational policies and standardize training materials for VITL staff and Engagement Team members.
  • Assess and develop training programs tailored to the needs of diverse clinical environments, enhancing understanding and use of VITL's services.
  • Inspire and educate clinical users on VITL's offerings, demonstrating the impact on patient outcomes through evidence-based practices.
  • Serve as a primary resource for clinical end users regarding VITL services and health data sharing.
  • Travel to healthcare facilities to provide training, gather feedback, and evaluate service implementation.
  • Establish a strategy for continuing education credits related to VITL's training programs.
  • Deliver presentations at industry conferences to promote service adoption.
  • Build and maintain strong relationships to support effective training initiatives across client organizations.

User Engagement and Satisfaction

  • Collaborate with the Product Manager and Support Team to monitor user engagement and satisfaction with VITL services.
  • Develop methods to better understand provider needs and satisfaction, utilizing surveys and focus groups to gather insights.

Project Coordination

  • Work closely with the Director of Client Engagement and other teams to identify and develop new opportunities.
  • Lead the educational components of projects, ensuring alignment with project timelines and objectives.
  • Support organizational initiatives aimed at process improvement.
  • Manage special projects related to clinical service implementation.

Independence and Accountability:

The Clinical Education Specialist is expected to operate with minimal supervision, demonstrating leadership in alignment with VITL's strategic goals.

Collaboration:

This role involves extensive collaboration with VITL staff, leadership, and external partners, ensuring effective communication and teamwork.

Qualifications:

Education: Clinical degree or relevant license required.

Experience:

  • Minimum of five years in healthcare settings, including hospitals and clinics.
  • Leadership experience in program oversight preferred.
  • Experience in training healthcare professionals strongly preferred.
  • Familiarity with Electronic Health Record systems is advantageous.
  • Knowledge of healthcare quality improvement and reporting desirable.

Skills:

  • Exceptional verbal and written communication abilities.
  • Proven capacity to influence and engage diverse audiences.
  • Strong organizational and project management skills.
  • Ability to work under pressure and manage competing priorities.
  • Willingness to learn new technologies independently.

Travel Requirements:

This position may require travel to various healthcare organizations and events, necessitating a valid driver's license and reliable transportation.

Commitment to Diversity:

VITL is dedicated to fostering an inclusive workplace and encourages applications from individuals of diverse backgrounds.