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Automotive Parts Specialist
2 months ago
Job Overview
Join our team at P4 Automotive as a dedicated Parts Counter Associate, where you will play a crucial role in delivering exceptional service to our customers.
Compensation and Benefits
We offer a competitive weekly salary along with bonus potential, ensuring that your hard work is recognized and rewarded.
About Us
P4 Automotive is committed to fostering a supportive environment where our employees can thrive and advance in their careers. We believe in promoting from within and investing in our associates' growth.
What We Offer:
- Weekly Salary
- Monthly Bonus Opportunities
- Comprehensive Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off
- Employee Discounts on Automotive Services
- Opportunities for Advancement
Role Responsibilities:
- Customer Interaction:
- Welcome customers warmly and provide top-notch service.
- Assist customers in finding the correct parts for their vehicles based on specific needs.
- Respond to inquiries with accurate product information and helpful recommendations.
- Process orders efficiently, ensuring all details are correct.
- Parts Identification:
- Utilize catalogs and digital systems to locate necessary parts.
- Employ research techniques to source parts for unique or older vehicle models.
- Work closely with suppliers to obtain parts that may not be readily available.
- Communicate accurate pricing and availability to customers.
- Order Management:
- Accurately enter customer orders into our system.
- Coordinate with team members to ensure timely order fulfillment.
- Prepare invoices and manage payment processing according to company protocols.
- Maintain thorough documentation of all parts transactions.
- Technical Support:
- Provide technical assistance to customers and staff regarding parts inquiries.
- Collaborate with service technicians to ensure correct parts selection for repairs.
- Stay informed about the latest advancements in automotive technology.
- Inventory Oversight:
- Help maintain accurate inventory records and stock levels.
- Monitor inventory and communicate needs to management.
- Assist with receiving and inspecting incoming shipments.
- Keep the parts counter and surrounding areas organized and presentable.
Qualifications:
- Experience in an automotive parts role is preferred.
- Strong knowledge of automotive components and accessories.
- Exceptional customer service and communication skills.
- Detail-oriented with the ability to manage multiple tasks.
- Proficient in computer systems and parts lookup tools.
- Strong problem-solving abilities.
- Ability to thrive in a fast-paced environment.
- Familiarity with dealership management systems is a plus.
