Branch Manager Nashville

2 hours ago

Hermitage TN USA, United States Wells Fargo Full time
Why Wells Fargo:

At Wells Fargo, we believe that a meaningful career is about finding all the elements that help you thrive, in one place. Our company culture is built on the principles of diversity, equity, and inclusion, and we welcome applications from all qualified candidates. We offer a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. Our employees are empowered to grow and develop their skills, and we celebrate our employees' unique perspectives and experiences. We are recognized for our commitment to diversity and inclusion, and we are proud to be a leader in the financial services industry.

About this role:

Wells Fargo is seeking a Senior Branch Network Management Trainee for our National Branch Network as part of the Consumer, Small and Business Banking division. This is an interim non-exempt position until the trainee has received certification of program completion and been placed into a branch. Successful completion of the Branch Manager Readiness program is a pre-requisite to transition into a non-exempt Associate Branch Manager (ABM) or exempt Branch Manager (BM) role. Employees who are not currently in an ABM or BM role at the time of hire will participate in the Branch Manager Readiness program.

Our Branch Managers are responsible for leading, managing, and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving accountability for operational excellence.

This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch. In this role, you will:

  • Coach, develop, and build a high-performing team to execute on business strategies, achieve results, and drive growth of the business.
  • Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives.
  • Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience.
  • Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.
  • Mentor and guide talent development of direct reports and assist in hiring talent.

This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.

This position is not eligible for Visa sponsorship. We value diversity and inclusion in the workplace, and we welcome applications from all qualified candidates. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

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