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Healthcare Reception Specialist

2 months ago

Virginia Beach, Virginia, United States BioMechanic PHYSICAL THERAPY Full time
Benefits:
  • 401(k) matching
  • Employee discounts
  • Health insurance
  • Paid time off
This role is dynamic and fast-paced, ideal for those who thrive in a busy environment and enjoy assisting others.

Imagine a workplace where you look forward to each day, contributing to patient care while building relationships with colleagues and experiencing a sense of fulfillment.

Read on for more details:


As a vital member of our reception team, you will be integral to our bustling practice. Your day will be filled with positive interactions as you support our patients on their journey to recovery from injuries and chronic pain. Ensuring they stay on track for optimal results is your primary focus. This position offers opportunities for professional growth.

Showcase your skills in an environment that values independence, diligence, sharp thinking, and a commitment to excellence.

We are a Physical Therapy practice with a distinct emphasis on biomechanics and manual therapy, utilizing both traditional and contemporary techniques. We provide paid time off, holiday pay, a retirement plan with matching contributions, health insurance cost sharing, and more. There are numerous chances to take on additional responsibilities and advance your career. This is an excellent opportunity for seasoned receptionists. Experience in medical reception and sales is essential.

Empathy and the ability to connect with patients are crucial, as exceptional patient care is our top priority in our collaborative clinic environment.


Job Type: Full-time, 40 hours per week.

Schedule: 8 AM - 5 PM, Monday through Friday, with some flexibility in hours.

Compensation: $16-$21 per hour, based on medical reception experience.

Key Responsibilities:
  • Managing insurance information and liaising with healthcare providers
  • Responding to patient inquiries and ensuring timely appointments with therapists
  • Welcoming patients and processing new patient documentation
  • Preparing charts, schedules, and appointment materials
  • Checking patients in and out, and scheduling follow-up appointments
  • Completing Daily Action Records, including charges and collected copays
  • Entering data into the system and verifying digital records at the end of the day
Required Skills and Qualifications:
  • Friendly, enthusiastic, and approachable demeanor
  • Passion for helping others
  • Attention to detail
  • High energy levels
  • Strong interpersonal skills
  • Proficient with computer systems
  • Quick learner
  • Ability to work independently
We offer full-time employees:
  • Customizable benefits package
  • Competitive salary
  • Paid holidays
  • Profit-sharing opportunities
  • Vacation time starting at two weeks, increasing with tenure
  • Retirement plan with matching contributions up to 3% of salary
  • Health insurance cost sharing
  • Career advancement opportunities
We provide a supportive work environment, competitive compensation, and comprehensive benefits.


Responsibilities include: checking patients in and out, managing phone calls, scheduling and confirming appointments, maintaining patient records, entering data into our software, communicating with patients regarding their insurance, and organizing therapist data for communication with healthcare providers.

The most successful individuals in this role have demonstrated exceptional organizational skills, enjoy multitasking, possess a remarkable memory, are self-sufficient, and excel in interpersonal interactions. If this resonates with you, we encourage you to consider this opportunity. Experience in both medical reception and sales is required.