Healthcare Intake Specialist

4 weeks ago


Virginia Beach, Virginia, United States Interim HealthCare of Charlottesville, VA Full time

Job Summary:

Interim HealthCare of Charlottesville, VA is seeking a skilled Healthcare Intake Specialist to join our team. As a key member of our intake team, you will be responsible for coordinating patient care services, ensuring seamless communication between referral sources, healthcare professionals, and field staff.

Key Responsibilities:

  • Act as a liaison between referral sources, healthcare professionals, and field staff to coordinate patient care services.
  • Receive and coordinate incoming calls, providing patients and referral sources with basic information to access appropriate services.
  • Communicate with patients and families regarding arrangements for care services.
  • Complete intake screenings, documenting and analyzing required information to make preliminary decisions.
  • Log referrals, prepare reports, and respond to inquiries, providing telephonic contact and system data entry for customers seeking care services.

Requirements:

  • Associate Degree in Business, Marketing, Healthcare, or related discipline, or equivalent combination of education and experience.
  • Three years of relevant experience in medical services or clinical environment, with knowledge of medical terminology and previous intake experience.
  • Proven organizational skills, attention to detail, and ability to multitask, work under pressure, and handle a heavy workload.

Working Conditions:

  • Work is normally performed in a typical interior/office work environment.
  • Ability to work flexible schedule and/or evening hours as needed.

About Interim HealthCare:

Interim HealthCare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, gender, religion, sexual orientation, national origin, age, disability, or veteran status.



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