Operations Coordinator

4 weeks ago


Evansville, Indiana, United States Keller Schroeder Full time
Operations Administrator

We are seeking a highly skilled and detail-oriented Operations Administrator to join our team at Keller Schroeder. As an Operations Administrator, you will play a critical role in providing operational support to our sales team and growing ecommerce operations.

Key Responsibilities:
  • Assist in preparing client proposals, including standard statements of work and recurring service agreements.
  • Collaborate with the technical team and sales team to ensure accuracy and meet client expectations.
  • Process approvals and place orders efficiently and accurately.
  • Prepare and send monthly, quarterly, and annual client invoices.
  • Track service agreements for renewals and monitor proposal, service agreements, and renewal progress.
  • Proactively communicate and follow up on action items and see tasks through to completion.
  • Work closely with the Director, Infrastructure Operations and Project Coordinator to prepare ad hoc reports.
  • Provide innovative and creative solutions to enhance operational efficiency and assist in tracking Department's process improvement efforts.
  • Support communication of updated or new programs and policies.
  • Provide excellent customer service skills to internal and external clients.
  • Monitor and follow up on in-progress orders.
  • Provide supply and logistics information to clients.
  • Review and reconcile vendor and client invoices.
  • Assist clients with ecommerce ordering and provide support to the eCommerce Manager.
Requirements:
  • Bachelor's degree or 3-5 years of relevant experience.
  • Strong time management, prioritization, and multitasking abilities.
  • Excellent communication skills, including speaking, writing, and active listening.
  • Works with a sense of urgency and above-average responsiveness in communications.
  • Collaboration and teamwork skills.
  • Excellent interpersonal skills to build strong relationships with colleagues and clients.
  • Methodical about analyzing processes and systems to fully understand their functions.
  • Great problem-solving skills.
  • Project management skills.
  • Comfortable in a fast-paced environment.

Keller Schroeder is an employee-owned, regionally focused information technology, consulting services firm, and a value-added reseller of hardware and software products located in Evansville, IN. Our company was founded in 1978 and has aggressively expanded into technologies such as web-based and client-server development tools as well as networking and infrastructure products. We offer a competitive compensation package, including base salary and profitability bonus, medical, dental, life, and vision insurance, matching 401(k), Employee Stock Ownership Plan (ESOP), flexible spending account, vacation, holidays, tuition reimbursement, and direct deposit.



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