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Academic Support Assistant

2 months ago

Miami, Florida, United States University of St. Augustine Full time

MISSION STATEMENT

The University of St. Augustine for Health Sciences is dedicated to fostering the growth of proficient health care professionals through innovative, personalized, and high-quality educational experiences, encompassing classroom, clinical, and online learning.

GENERAL OVERVIEW

Academic Support Assistants are recruited to fulfill various roles across the university and within multiple campus departments. These positions are structured to aid students in self-sustenance during their academic journey while imparting essential work skills and addressing the needs of the University and its departments. An Academic Support Assistant is tasked with aiding the designated team or department in diverse responsibilities, projects, and research-related activities, ideally aligning with their field of study.

REPORTING STRUCTURE

The Academic Support Assistant will report directly to the Department or Project Manager overseeing the assignment. The individual in this role will collaborate closely with the manager to accomplish assigned projects and receive guidance, mentorship, and supervision.

SPECIFIC ASSIGNMENTS

Assignments for Academic Support Assistants may include, but are not limited to:

  • Library - providing support and coverage
  • Academic - assisting in Wet, Dry, and Modalities Lab
  • Student Ambassadors - serving as Tutors and conducting Tours
  • Student Services - offering tutoring assistance
  • Facilities - managing Room Monitoring and Front Desk coverage
  • Working Scholars Projects - as needed and per program guidelines

KEY RESPONSIBILITIES

Responsibilities will vary based on the specific assignment.

ELIGIBILITY CRITERIA

To qualify for the Academic Support Assistant program, candidates must adhere to the following guidelines:

  • Availability to work a flexible schedule, including Fridays, Saturdays, and Sundays; must be able to work at least two weekends per month.
  • May be required to assist with special events based on availability.
  • Willingness to work at any assigned location.
  • All applicants must meet the following criteria:

- Maintain a cumulative GPA of 3.0 or higher.
- Be in good academic standing with the institution.
- Have progressed beyond the first term (2nd - 6th term).
- The Academic Support Assistant should anticipate committing approximately 10 hours per week to this role. With prior authorization from the Program Director, hours may extend up to 15 per week, contingent on GPA and academic standing.

POSITIONAL HIERARCHY

REPORTS TO: Department or Project Manager

SKILLS AND QUALIFICATIONS

To successfully perform this role, individuals must demonstrate proficiency in the following areas:

  • Understanding of spelling, grammar, and punctuation, alongside sentence and paragraph structure.
  • Effective communication skills with a diverse faculty and staff.
  • Ability to follow both oral and written instructions.
  • Competence in delivering quality customer service.
  • Basic computer skills, including accurate typing.
  • Capability to work independently with minimal supervision, once provided with clear guidelines.
  • Organizational skills and problem-solving abilities; capacity to respond to general inquiries and routine requests for information.

EDUCATIONAL BACKGROUND

Candidates must be currently enrolled in a graduate-level program and have progressed beyond the first term. Students in their 2nd to 6th term may work a maximum of 10 hours per week based on availability, with the potential to increase to 15 hours per week with prior Program Director approval, contingent on GPA and academic standing.

WORK ENVIRONMENT

Work is primarily conducted in a standard office setting, with potential exposure to moderate noise levels. Duties involve the operation of personal computer equipment for six to eight hours daily and encompass physical demands typical of an office environment, such as walking, standing, and communicating.