Restaurant Operations Manager

1 month ago


Brookings, South Dakota, United States Wendy's Full time
General Manager - Wendy's

As a General Manager at Wendy's, you will be the leader of your restaurant, responsible for instilling the Wendy's culture into your team and motivating them to exceed customer expectations. You will have total operational and financial responsibility for your restaurant, including managing staffing, training, and performance.

Key Responsibilities:
  • Maintain appropriate staffing levels by recruiting, interviewing, and selecting crew members, as well as maximizing crew member retention.
  • Ensure utilization of all company training programs to create an efficient and friendly staff.
  • Develop talent to promote and fill management positions internally.
  • Manage the performance of all restaurant staff.
  • Maximize restaurant profit by ensuring the team utilizes all systems for food, labor, and cash management.
  • Be a role model of excellent customer service.
  • Monitor and review customer feedback results with the team to improve the customer experience.
  • Maintain food safety and sanitation standards at all times.
  • Grow restaurant sales through exceptional operations and community involvement.
  • Review restaurant P&L and create plans for improvement.
What We Offer:
  • Flexible Schedules
  • Direct Deposit
  • Growth and Development
  • Free Meals
  • Employer Paid Health Benefits
  • On the Job Training
  • Advancement Opportunities
  • Paid Time Off
  • Shoe Credits
  • Annual Performance Appraisal for Wage Increases
Requirements:
  • 1 year of restaurant management experience at the General Manager level
  • Must be able to pass criminal background check and drug screening
  • Ability to work 48-50 hours per week, including weekends, evenings, and holidays
  • Ability to stand for long periods of time
  • Self-motivated and eager to work in a fast-paced environment
  • Ability to motivate and inspire others


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