General Manager

2 months ago


Brookings, South Dakota, United States Pentex Restaurant Group Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Pentex Restaurant Group. As a key member of our management team, you will be responsible for leading and empowering our team to deliver exceptional customer service and product quality.

Key Responsibilities
  • Lead and manage a team of restaurant staff to achieve sales and customer satisfaction goals
  • Develop and implement effective operational strategies to drive business growth and profitability
  • Monitor and control costs, including labor, inventory, and supplies
  • Ensure compliance with company policies, procedures, and regulatory requirements
  • Provide excellent customer service and resolve customer complaints in a timely and professional manner
  • Collaborate with other departments, such as marketing and human resources, to achieve business objectives
Requirements
  • 2+ years of experience in a restaurant management role, preferably with a quick service restaurant chain
  • Proven track record of success in leading and developing high-performing teams
  • Strong business acumen and analytical skills, with the ability to interpret financial data and make informed decisions
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and stakeholders
  • Ability to work in a fast-paced environment and adapt to changing circumstances
What We Offer
  • Competitive salary and bonus structure
  • Opportunities for career advancement and professional growth
  • Comprehensive benefits package, including health, dental, and vision insurance
  • Flexible scheduling and work-life balance
  • Employee meal discounts and other perks
Our Values
  • Integrity - We operate with honesty and transparency in all our interactions
  • Humility - We recognize the value of our employees and customers, and strive to make a positive impact
  • Excellence - We strive for excellence in everything we do, from customer service to food quality
  • Celebrate - We celebrate our successes and recognize the achievements of our employees


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