Housing Services Supervisor

3 weeks ago

Metro and Surrounding Suburbs, United States Pinnacle Services Full time
Residential Program Manager

We are seeking a skilled and compassionate Residential Program Manager to oversee the day-to-day operations of one of our residential sites in the Metro area. As a key member of our team, you will be responsible for ensuring high-quality services are delivered to individuals with developmental disabilities and/or mental health diagnoses.

About Pinnacle Services

Pinnacle Services is committed to providing person-centered services that empower individuals to achieve their full potential and live fulfilling lives. Our mission is to deliver exceptional support and care, while fostering a culture of compassion and respect.

Responsibilities:
  • Oversight of site operations, including medication administration, medical appointments, meal planning/preparation, transportation, maintenance, and data collection/documentation.
  • Staff scheduling coordination to ensure consistent service delivery.
  • Ongoing quality assurance and improvement to ensure compliance with policies, procedures, and licensing requirements.
  • Providing active support and direct care to individuals, including personal and medical cares as necessary.
  • Training, supervision, and coaching of Direct Support Professionals.
  • Ensuring medication administration compliance through regular review and follow-up on errors.
  • Prioritizing person-centered practices and positive strategies to support individuals in achieving their desired quality of life.
Requirements:
  • Driver's license, current automobile insurance, and access to reliable transportation.
  • At least one year of direct care experience in a 245D licensed setting.
  • Previous supervisory experience.
  • Experience using Therap.
  • Meet one of the following DHS Program Coordinator Standards:
  1. possess a baccalaureate degree in a field related to human services, education, or health and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older;
  2. possess an associate degree in a field related to human services, education, or health and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older;
  3. possess a diploma in a field related to human services, education, or health from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older;
  4. possess a minimum of 50 hours of education and training related to human services and disabilities; and
  5. possess four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications identified.

The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional care and support. We offer a competitive hourly wage of $19.25, flexible scheduling, and a comprehensive benefits package.

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