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Medical Support Specialist

2 months ago

Niceville, Florida, United States White-Wilson Medical Center,P.A. Full time
Job Summary

We are seeking a highly skilled and dedicated Medical Support Specialist to join our team at White-Wilson Medical Center, P.A. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and supporting our healthcare team.

Key Responsibilities
  • Prepares for Patient Care: Prepares equipment and aids healthcare providers during treatment, examination, and testing of patients, including patient screening, histories, and vital signs.
  • Administers Medications and Treatments: Administers prescribed medications and treatments in accordance with clinical standards.
  • Observes and Reports Patient Condition: Observes, records, and reports patient's condition and reaction to drugs and treatments to healthcare providers.
  • Performs Point of Care Testing: May perform point of care testing and resulting.
  • Collects Blood Samples: May perform venipuncture, ensuring accurate and safe collection of blood samples.
  • Coordinates Patient Care: Performs patient outreach for value-based initiatives and patient optimization programs.
  • Manages Schedules: Oversees appointment bookings and ensures preferences are given to patients in emergency situations. Assists in maintaining timely flow of patients.
  • Coordinates Procedures: Coordinates and schedules procedures at hospitals or surgery centers and handles any prior authorizations that may be necessary.
  • Initiates Patient Referrals: Initiates patient referrals and coordinates with staff if a patient has barriers with the outside referral.
  • Provides Patient Education: Provides patient education regarding procedures.
  • Communicates with Patients: Calls patients with necessary results.
  • Responds to Calls: Responds to and refers incoming telephone calls.
  • Manages Medications: Refills prescriptions and handles any medication authorizations for patients.
  • Maintains Exam Rooms: Maintains exam rooms for necessary supplies and materials. Ensures cleanliness.
  • Displays a Positive Attitude: Consistently displays a positive attitude and a personal commitment to excellence.
  • Attends Meetings: Attends all department meetings and clinic required meetings.
  • Maintains Confidentiality: Maintains strict confidentiality.
Requirements
  • Education: High School Diploma or GED
  • Experience: Graduation from an accredited medical assistant school or program.
  • Certifications: Possession of an active MA certification or registration (can be obtained during the first 6 months of employment).
  • Skills: Current American Heart Association recognized Basic Life Support (BLS) certification.
Work Environment

This is a full-time position in an outpatient medical business office setting. Days and hours of work are Monday through Friday 8am to 5pm. Based on business need, the ability to work a flexible schedule, including some overtime as approved in advance.