Healthcare Coverage Specialist

1 month ago


Austin, Texas, United States Central Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Eligibility and Enrollment Specialist to join our team at Central Health. As a key member of our team, you will be responsible for referring, enrolling, and assisting customers in obtaining appropriate local or state-funded healthcare coverage.

Key Responsibilities
  • Interview applicants to obtain demographic and household information needed to screen clients for healthcare coverage programs.
  • Accurately enter client data, collect, verify, and scan documents into the eligibility database according to Eligibility Policies and Procedures.
  • Apply Eligibility Policies and Procedures to determine client eligibility and enroll eligible clients into local and grant programs.
  • Track enrollment and troubleshoot State program applications as assigned.
  • Inform and educate clients on program benefits in person, over the phone, or through email.
Requirements
  • High School Diploma or equivalent required.
  • Bachelor's Degree preferred.
  • Three (3) years of related experience required.
  • Experience assisting clients with applying for state or federal programs preferred.
  • Fluency in Spanish preferred.


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