Casualty Claims Representative 2

4 days ago


Seattle, Washington, United States Grange Insurance Association Full time
Position Overview:

The Casualty Claims Representative 2 position plays a crucial role in our team, handling more intricate injury and damage aspects of claims for Auto, Home, and Farm.

Incumbents provide the necessary support to our customers, ensuring claims are resolved efficiently. They analyze and determine the extent of Grange Insurance Association's Coverage and Liability concerning loss and damages on a claim.

Key Responsibilities:
  • Interpret policies and analyze details gathered to determine the best course of action
  • Prioritize contact of various parties associated with the claim, ensuring efficiency
  • Gather details on status and treatment needed of those injured in an accident
  • Determine liability
  • Evaluate and settle bodily injury and general liability claims
  • Negotiate with customers, attorneys, and other insurance carriers
Requirements:
  • Bachelor's degree and 2-5 years of P&C Casualty Claims work experience; experience may substitute for education
  • Experience and ability to make decisions, problem solve, plan, prioritize, and organize
  • Effective verbal and written communication
  • Proven knowledge of insurance contracts, medical terminology, and legal aspects of court procedures affecting legal liability for all lines of insurance
  • Proven analytical skills necessary to make decisions and resolve conflict in such areas as application of coverage to submitted claims, application of laws of jurisdiction to investigation facts, application of policy exclusions and exceptions
  • Excellent customer service skills, including written and verbal communication skills necessary to effectively communicate and/or negotiate with policy holders, claimants, attorneys, agents, and the general public
Benefits:
  • Flexible hybrid work schedule (2 days per week in Seattle office required)
  • Medical, Dental, and Vision plans
  • 401(k) plan with up to 5% match
  • Employer-sponsored LTD, life insurance, and AD&D
  • Discretionary profit sharing and bonuses
  • Fully subsidized ORCA card and/or free parking for Seattle employees
  • Education Reimbursement
  • On-Site Fitness Center
  • Opportunities for career growth and advancement within the organization


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