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Pharmacy Manager

2 months ago

Tupelo, Mississippi, United States Walgreens Full time
Job Description:

Job Summary:

As a Pharmacy Manager at Walgreens, you will play a critical role in providing exceptional patient care and leading a team of pharmacy professionals. Your primary responsibility will be to ensure the efficient operation of the pharmacy, including managing inventory, staff performance, and patient experience.

Key Responsibilities:

  • Patient Experience:
    • Engage patients by greeting them and offering assistance with products and services.
    • Resolve patient issues in a timely manner and answer questions to ensure a positive patient experience.
    • Model and share customer service best practices with all team members to deliver a distinctive and joyful patient experience.
  • Operations:
    • Counsel patients and answer questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products.
    • Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.
    • Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
  • People & Performance Management:
    • Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.
    • Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision.
    • Monitors and recognizes improvements in pharmacy staff by implementing rewards programs.

Requirements:

  • BS in Pharmacy or Pharm D Degree from an accredited educational institution.
  • Current pharmacist licensure in the states within the district.
  • Certified Immunizer or willing to become an immunizer within 90 days of hire.
  • At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing.

About Walgreens:

Walgreens is a leading healthcare, pharmacy, and retail company with a 170-year heritage of caring for communities. Our purpose is to create more joyful lives through better health. We operate nearly 9,000 retail locations across America, Puerto Rico, and the U.S. Virgin Islands, serving nearly 10 million customers each day.

We are committed to providing a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.