Front Desk Representative

2 weeks ago


Montvale, New Jersey, United States Courtyard Montvale Full time
Front Desk Agent

Courtyard Montvale is seeking a skilled Front Desk Agent to provide exceptional service to our guests. As a key member of our front office team, you will be responsible for ensuring a seamless and enjoyable experience for our guests, from check-in to check-out.

Responsibilities:
  • Provide attentive and courteous service to guests, responding to their inquiries and requests in a timely and professional manner.
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Process guest payments and handle cash handling and credit policies.
  • Stay up-to-date on hotel rates, packages, and special promotions to ensure accurate information is provided to guests.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Perform other duties as assigned by management.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a hotel or customer service role preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and multitask.
  • Basic computer skills and knowledge of hospitality terminology.

Courtyard Montvale offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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