Product Specialist

2 weeks ago


Charlotte, North Carolina, United States ELGi North America Full time
About Us

ELGi North America is a leading provider of compressed air solutions, serving over two million customers across 100 countries. With a portfolio of over 400 products and accessories, we strive to deliver the lowest ownership cost experience supported by responsive service.

Our brand goal of being "Always Better" for our customers, employees, investors, suppliers, distributors, and societies serves as the foundation for our aspiration to be the preferred compressed air partner.

Job Summary

We are seeking a highly skilled Product Specialist to join our team. As a subject matter expert on compressed air systems, industry trends, and regulatory environments, you will provide proactive technical sales support to internal sales teams and external distributors.

Key Responsibilities
  • Serve as the subject matter expert on compressed air systems, industry trends, and regulatory environments
  • Provide technical sales support, including assistance with product and installation questions
  • Perform calculations of compressed air system efficiency
  • Assist in the analysis of air audit data and develop presentations for customers
  • Develop customized life cycle cost analyses of ELGi product lines compared to competitor offerings
  • Develop and maintain competitive profiles of ELGi product lines
  • Assist Regional Sales Managers and distributors in identifying the appropriate product to meet customer needs
  • Remain abreast of product feature and regulatory changes
  • Collaborate with the global Marketing Department to develop marketing collateral
  • Conduct on-site and virtual product trainings
Requirements
  • Minimum 2-3 years' experience in technical support, sales, or a relevant field in the industrial equipment industry
  • Bachelor's Degree in a relevant field or equivalent combination of education and experience
  • Proven ability to understand complex electromechanical systems
  • Proficiency with Microsoft Office
  • Analytical thinking skills
  • Effective presentation skills
  • Time management skills with the ability to prioritize tasks
  • Sense of urgency and ability to meet deadlines
  • Adaptable with the ability to respond to changing business needs
  • Effective communication and interpersonal skills
  • Strong customer-focus
  • Team-oriented with the ability to collaborate with cross-functional teams
  • Ability to travel up to 10% of the time

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