Night Auditor

2 months ago

Charlotte, United States Home2 Suites Charlotte University Full time

Job Summary:

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks.

Responsibilities:

QUALIFICATIONS:

  • At least 1 year of progressive experience in a hotel or a related field required.
  • High School diploma or equivalent required.
  • College course work in related field helpful.
  • Previous supervisory responsibility preferred.
  • Must be able to work independently and with minimal supervision.
  • Knowledge of Accounting Principles.
  • Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.
  • Must be proficient in Windows operating systems company approved spreadsheets and word processing.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
  • Must be able to work in a self-managed environment.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Must maintain composure and objectivity under pressure.

RESPONSIBILITIES:

  • Approach all encounters with guests and associates in a friendly service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a friendly and warm demeanor at all times.
  • Initiate and complete the End of Day process.
  • Run all reports as required for Food and Beverage audit.
  • Complete the Night Audit checklist for computer procedures daily.
  • Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.).
  • Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards.
  • Maintain Front Office computer system operation according to Aimbridge Hospitality standards.
  • Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
  • Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific)
  • Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
  • Follow safety and emergency procedures according to Aimbridge Hospitality standards.
  • Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards.
  • Be familiar with all Aimbridge Hospitality's policies and house rules.
  • Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.
  • Maintain radio contact with other associates during entire shift.
  • Have a working knowledge of security procedures.
  • Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates.
  • Prepare and distribute the Daily Flash Report as needed.
  • Transfer the master or house accounts as necessary.
  • Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s.
  • Train any new Night Auditors as requested by management.
  • Run morning reports according to Aimbridge Hospitality procedures.
  • Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's.
  • Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific)
  • Handle items for Lost and Found_ according to the standard.
  • Complete any reports as requested by management in a timely manner.
  • Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary).
  • As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests.
  • Attend meetings as required by management.
  • Perform any other duties as requested by the Guest Services Manager or any other member of management.
Property Details:

This hotel is near UNC Charlotte and Carolinas Medical Center and close to the offices of Allstate, IBM, and AT&T. When its time for fun, catch some action at Charlotte Motor Speedway and zMAX Dragway or change gears and tour the NASCAR Hall of Fame. WiFi and breakfast are on us, and pets are welcome. An in-suite kitchen is also avaible.The nearest airport is Charlotte Douglas International Airport, 12 mi from the property

Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

  • Night Auditor

    2 months ago

    Charlotte, North Carolina, United States Dimension Hospitality Full time

    {"Job Title": "Night Auditor", "Job Summary": "We are seeking a detail-oriented Night Auditor to join our team at Dimension Hospitality. As a Night Auditor, you will be responsible for ensuring all revenue is accurately posted to the correct departments and balancing all revenue departments on a daily basis. You will also be responsible for preparing the...

  • Night Auditor

    1 month ago

    Charlotte, North Carolina, United States MCR Hotels Full time

    Job Title: Night AuditorAt MCR Hotels, we are seeking a highly skilled and detail-oriented Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our hotel's financial records during the overnight shift.Key Responsibilities:Register guests and process transactions in a timely and efficient...

  • Night Auditor

    2 weeks ago

    Charlotte, North Carolina, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hyatt Place Charlotte Airport/Tyvol Job OpportunityJob Summary: We are seeking a skilled Night Auditor to join our team at Aimbridge Hospitality. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records.Key Responsibilities:Prepare and complete the End of Day process to ensure...

  • Night Auditor

    4 weeks ago

    Charlotte, United States Maya Hotels Full time

    Hampton Inn & Suites Charlotte-Arrowood Rd. | 9110 Southern Pine Blvd, Charlotte, NC 28273 We are always looking for people that have a heart for service to join our company. Maya Hotels owns and operates great brands from Hilton, Marriott, & IHG. We understand that creating a desired employee experience is key to helping us deliver exceptional guest...

  • Night Auditor

    4 weeks ago

    Charlotte, North Carolina, United States MCR Hotels Full time

    Job Title: Night AuditorAt MCR Hotels, we are seeking a highly skilled and detail-oriented Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our hotel's financial transactions, as well as providing exceptional customer service to our guests.Key Responsibilities:Financial Transactions:...

  • Night Auditor

    4 weeks ago

    Charlotte, North Carolina, United States MCR Hotels Full time

    Job Title: Night AuditorAt MCR Hotels, we are seeking a highly skilled and detail-oriented Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our hotel's financial records during the overnight shift.Key Responsibilities:Register guests and process transactions in a timely and efficient...

  • Night Auditor

    2 weeks ago

    Charlotte, North Carolina, United States MCR Hotels Full time

    Job Title: Night AuditorAt MCR Hotels, we are seeking a highly skilled and detail-oriented Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our hotel's financial records during the overnight shift.Key Responsibilities:Register guests and process transactions with precision and...

  • Night Auditor

    4 weeks ago

    Charlotte, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hyatt Place Charlotte Airport/Tyvol [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all reports as required for Food and Beverage audit; Complete the Night Audit...

  • Night Auditor

    4 weeks ago

    Charlotte, United States Hyatt Centric SouthPark Charlotte Full time

    Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!...

  • Night Auditor

    1 month ago

    Charlotte, North Carolina, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled Night Auditor to join our team at Marriott International Inc. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions and maintaining the security of cash and cash equivalents.Key ResponsibilitiesVerify and reconcile financial transactions to ensure accuracy and...

  • Night Auditor

    2 weeks ago

    Charlotte, North Carolina, United States StepStone Hospitality Inc. Full time

    Job Title: Night AuditorStepStone Hospitality Inc. is seeking a skilled Night Auditor to support our hotel's financial operations.Key Responsibilities:Prepare daily restaurant revenue reports by auditing Micros tapes and journals to breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier.Run audit reports and journals...

  • Night Auditor

    4 weeks ago

    Charlotte, North Carolina, United States MCR Hotels Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Night Auditor to join our team at MCR Hotels. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our hotel's financial records, as well as providing exceptional customer service to our guests.Key ResponsibilitiesConduct nightly audits of hotel financial...

  • Night Auditor

    3 months ago

    Charlotte, United States Hyatt Centric SouthPark Charlotte Full time

    Description Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply...

  • Night Auditor

    2 weeks ago

    Charlotte, North Carolina, United States Home 2 Suites Charlotte NC Full time

    Job Summary: We are seeking a skilled Night Auditor to join our team at Home 2 Suites Charlotte NC. As a Night Auditor, you will be responsible for the preparation and disposition of all Night Audit work. This includes registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security...

  • Night Auditor

    7 days ago

    Charlotte, North Carolina, United States White Lodging Full time

    Job Summary:We are seeking a highly skilled Night Auditor to join our team at White Lodging. As a Night Auditor, you will be responsible for assisting guests efficiently, courteously, and professionally in all front desk related functions.Key Responsibilities:Provide excellent guest service and balance all hotel and restaurant transactions daily, including...

  • Night Auditor

    2 weeks ago

    Charlotte, North Carolina, United States Marriott Full time

    Job SummaryAs a Night Auditor at Marriott, you will be responsible for ensuring the accuracy of financial transactions and maintaining the security of cash and cash equivalents. This role requires attention to detail, strong analytical skills, and the ability to work independently. If you are a motivated and organized individual with a passion for finance,...

  • Night Auditor

    2 weeks ago

    Charlotte, North Carolina, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality Job OpportunityAs a Night Auditor at Aimbridge Hospitality, you will be responsible for the preparation and disposition of all Night Audit work. This includes initiating and completing the End of Day process, running reports as required for Food and Beverage audit, and completing the Night Audit checklist for computer procedures.Key...

  • Night Auditor

    1 week ago

    Charlotte, North Carolina, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality Job OpportunityJob SummaryAs a Night Auditor at Aimbridge Hospitality, you will be responsible for the preparation and disposition of all Night Audit work. This includes initiating and completing the End of Day process, running reports as required for Food and Beverage audit, and completing the Night Audit checklist for computer...

  • Night Auditor

    4 weeks ago

    Charlotte, North Carolina, United States Drury Hotels Company, LLC Full time

    Job Title: Night AuditorAt Drury Hotels, we're committed to providing exceptional guest experiences and fostering a positive work environment for our team members. As a Night Auditor, you'll play a vital role in ensuring the smooth operation of our front desk and maintaining the highest standards of customer service.Key Responsibilities:Perform front desk...

  • Night Auditor

    2 weeks ago

    Charlotte, North Carolina, United States Tara Investments Full time

    Job OverviewWe are seeking a highly skilled Night Auditor to join our team at Tara Investments. As a Night Auditor, you will be responsible for ensuring the smooth operation of our front office during the overnight hours.Key ResponsibilitiesProvide exceptional guest service and respond to guest inquiries and concerns in a timely and professional mannerAudit...