Night Auditor

4 months ago

Charlotte, United States Home2 Suites Charlotte University Full time

Job Summary:

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks.

Responsibilities:

QUALIFICATIONS:

  • At least 1 year of progressive experience in a hotel or a related field required.
  • High School diploma or equivalent required.
  • College course work in related field helpful.
  • Previous supervisory responsibility preferred.
  • Must be able to work independently and with minimal supervision.
  • Knowledge of Accounting Principles.
  • Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.
  • Must be proficient in Windows operating systems company approved spreadsheets and word processing.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
  • Must be able to work in a self-managed environment.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Must maintain composure and objectivity under pressure.

RESPONSIBILITIES:

  • Approach all encounters with guests and associates in a friendly service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a friendly and warm demeanor at all times.
  • Initiate and complete the End of Day process.
  • Run all reports as required for Food and Beverage audit.
  • Complete the Night Audit checklist for computer procedures daily.
  • Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.).
  • Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards.
  • Maintain Front Office computer system operation according to Aimbridge Hospitality standards.
  • Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
  • Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific)
  • Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
  • Follow safety and emergency procedures according to Aimbridge Hospitality standards.
  • Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards.
  • Be familiar with all Aimbridge Hospitality's policies and house rules.
  • Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.
  • Maintain radio contact with other associates during entire shift.
  • Have a working knowledge of security procedures.
  • Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates.
  • Prepare and distribute the Daily Flash Report as needed.
  • Transfer the master or house accounts as necessary.
  • Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s.
  • Train any new Night Auditors as requested by management.
  • Run morning reports according to Aimbridge Hospitality procedures.
  • Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's.
  • Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific)
  • Handle items for Lost and Found_ according to the standard.
  • Complete any reports as requested by management in a timely manner.
  • Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary).
  • As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests.
  • Attend meetings as required by management.
  • Perform any other duties as requested by the Guest Services Manager or any other member of management.
Property Details:

This hotel is near UNC Charlotte and Carolinas Medical Center and close to the offices of Allstate, IBM, and AT&T. When its time for fun, catch some action at Charlotte Motor Speedway and zMAX Dragway or change gears and tour the NASCAR Hall of Fame. WiFi and breakfast are on us, and pets are welcome. An in-suite kitchen is also avaible.The nearest airport is Charlotte Douglas International Airport, 12 mi from the property

Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

  • Night Auditor

    2 weeks ago

    Charlotte, North Carolina, United States Fairfield Inn Charlotte Uptown Full time

    Job Title:Night AuditorCompany Overview:The Fairfield Inn & Suites Charlotte Uptown is seeking a motivated part-time Night Auditor. The purpose of the part-time Night Auditor is to audit all accounts to ensure they are in balance, and prepare final reports for management; acts as the third shift Front Desk Agent ensuring maximum room revenues and guest...

  • Night Auditor

    1 month ago

    Charlotte, United States Sage Hospitality Group, LLC Full time

    Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to preven Night Auditor, Auditor, Audit, Accounting, Night

  • Night Auditor

    4 months ago

    Charlotte, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Candlewood Suites Charlotte [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all reports as required for Food and Beverage audit; Complete the Night Audit checklist...

  • Night Auditor

    4 months ago

    Charlotte, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Home 2 Suites Charlotte NC [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all reports as required for Food and Beverage audit; Complete the Night Audit checklist...

  • Night Auditor Position

    5 hours ago

    Charlotte, North Carolina, United States Sleep Inn Northlake - Charlotte, NC Full time

    Job DescriptionWe are looking for a dedicated and detail-oriented Front Desk Agent to join our team as a Night Auditor. This role requires strong organizational skills and the ability to maintain accurate records.The ideal candidate will have:Previous experience in a similar position, preferably in the hotel industry.Excellent communication and...

  • Night Auditor

    2 months ago

    Charlotte, United States Courtyard by Marriott Full time

    Courtyard by Marriott - JobID: 493D6ECEF1F18BDD4D330C7E0D15CC0E [Front Desk Agent / Reservations Agent] As a Night Auditor at Courtyard by Marriott, you'll: Perform nightly audit of financial transactions and guest accounts; Verify accuracy of charges and reconcile any discrepancies; Prepare daily reports and distribute to management; Assist guests with...

  • Night Auditor

    7 days ago

    Charlotte, United States Courtyard by Marriott Full time

    Courtyard by Marriott - JobID: 5FD9D7E83EABD48ECEED435A800C1B06 [Front Desk Agent / Reservations Agent] As a Night Auditor at Courtyard by Marriott, you'll: Perform nightly audit of financial transactions and guest accounts; Verify accuracy of charges and reconcile any discrepancies; Prepare daily reports and distribute to management; Assist guests with...

  • Hotel Night Auditor Specialist

    2 weeks ago

    Charlotte, North Carolina, United States SREE Hotels LLC Full time

    Salary: $40,000 - $50,000 per year. The SpringHill Suites by Marriott Charlotte City Center is currently hiring for full-time and part-time Night Auditors. As a Night Auditor, you will play a crucial role in ensuring the accuracy of hotel financial records and providing exceptional customer service. The hours for these positions are 11pm-7am; weekday and...

  • Auditor of Night Operations

    4 weeks ago

    Charlotte, North Carolina, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality is seeking a highly skilled Auditor of Night Operations to join their team. Estimated Salary: $45,000 - $55,000 per year. Key responsibilities include the preparation and disposition of all night audit work, initiating and completing the end-of-day process, and running reports for food and beverage audits. The ideal candidate will be...

  • Hotel Night Auditor Position

    4 weeks ago

    Charlotte, North Carolina, United States Hyatt Centric SouthPark Charlotte Full time

    Are you a detail-oriented individual with excellent communication skills? We are seeking a skilled Hotel Night Auditor to join our team at Hyatt Centric SouthPark Charlotte. As a Night Auditor, you will be responsible for reconciling all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer...

  • Night Auditor

    1 month ago

    Charlotte, United States Courtyard by Marriott Full time

    Courtyard by Marriott - JobID: E844A45E0AD6E8DF7F316D71A0A6909C [Front Desk Agent / Reservations Agent] As a Night Auditor at Courtyard by Marriott, you'll: Perform nightly audit of financial transactions and guest accounts; Verify accuracy of charges and reconcile any discrepancies; Prepare daily reports and distribute to management; Assist guests with...

  • Hotel Night Auditor

    3 months ago

    Charlotte, United States Hyatt Centric SouthPark Charlotte Full time

    Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly...

  • Night Auditor

    6 months ago

    Charlotte, United States Candlewood Suites Charlotte Full time

    Job Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks....

  • Auditor and Front Desk Associate

    2 weeks ago

    Charlotte, North Carolina, United States Concord Hospitality Full time

    Front Desk Night Auditor Job SummaryWe are seeking a reliable and detail-oriented individual to join our team as a Front Desk Night Auditor. In this role, you will be responsible for providing exceptional customer service and ensuring that our guests have a safe and enjoyable stay.Key Responsibilities:Process credit card transactions and other paymentsHandle...

  • Night Auditor

    1 week ago

    Charlotte, United States Fairfield Inn Charlotte Uptown Full time

    Job Purpose The Beautiful Fairfield Inn & Suites Charlotte Uptown is seeking a motivated part-time Night Auditor. The purpose of the part-time Night Auditor is to audit all accounts to ensure they are in balance, and prepare final reports for management; acts as the third shift Front Desk Agent ensuring maximum room revenues and guest satisfaction, in line...

  • Auditor and Guest Services Coordinator

    4 weeks ago

    Charlotte, North Carolina, United States Tara Investments Full time

    About the Job">We are seeking a motivated and detail-oriented individual to join our team as a Night Auditor. The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and have a passion for delivering exceptional guest experiences.Key Responsibilities">The Night Auditor will be responsible...

  • Night Auditor

    1 month ago

    Charlotte, United States Marriott International Inc Full time

    Additional InformationNight Auditor, Part-time Job Number24210436 Job CategoryFinance & Accounting LocationCourtyard Charlotte Arrowood, 800 West Arrowood Road, Charlotte, North Carolina, United States, 28217VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Complete end-of-day activities including posting charges...

  • Night Audit

    2 months ago

    Charlotte, United States White Lodging Full time

    Summary: White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment...

  • Night Auditor

    8 months ago

    Charlotte, United States Drury Hotels Company, LLC Full time

    Property Location: 6920 Northlake Mall Drive - Charlotte, North Carolina 28216 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More....

  • Night Audit Specialist

    4 weeks ago

    Charlotte, North Carolina, United States Marriott International Inc Full time

    Job DescriptionThe Night Auditor will be responsible for performing various tasks, including processing payments, balancing receipts, and maintaining accurate financial records. You will also be responsible for ensuring the security of bank deposits and counting bank at the end of each shift.Key Responsibilities- Process all payment types, including room...