Security Investigator

7 days ago


Milwaukee, Wisconsin, United States Kroger Full time
Job Title: Security/ Loss Prevention Investigator II

At Kroger, we are committed to protecting our assets and ensuring a safe shopping environment for our customers. As a Security/Loss Prevention Investigator II, you will play a critical role in executing our safety initiatives, inventory recovery, and internal and external theft reduction programs.

Key Responsibilities:
  • Conduct plainclothes surveillance to detect internal and external loss within a store environment
  • Conduct internal and external investigations and report findings to appropriate stakeholders; apprehend individuals involved in illegal acts
  • Comply with all federal, state, and local laws, as well as company policies and procedures, when carrying out responsibilities
  • Conduct physical security checks; make recommendations to prevent loss and improve profitability
  • Partner with law enforcement and prepare case reports for criminal prosecution
  • Identify and resolve conditions/behaviors that affect shrink, safety, and profitability by auditing for compliance and communicating AP awareness
  • Serve as a district and division liaison to identify and develop solutions to reduce waste
  • Complete thorough reports on all AP-related activities
  • Support the district asset protection manager (APM) in execution of AP initiatives
  • Ensure the implementation and effectiveness of AP strategies at store level
  • Assist the district APM with external and internal investigations
  • Testify in court and labor hearings on behalf of the company
  • Ensure compliance with corporate policies and procedures
  • Test functionality of store AP equipment (EAS, Lane Hawk, CCTV, etc.) during store visits
  • Travel to locations throughout the division and maintain ability to work a varied schedule and on weekends
Qualifications:
  • High School Diploma or GED
  • Excellent oral/written communication skills
  • Exceptional customer service skills
  • Demonstrated ability to maintain integrity, honesty, and professionalism
  • Ability to diffuse confrontational situations
Desired Qualifications:
  • Bachelor's Degree
  • Wicklander Certification
  • 1 year of retail asset protection experience
  • Any multi-store asset protection experience
  • Operational knowledge of CCTV systems


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